Store Manager

2 weeks ago

Perth, Australia Pera Luggage Full time

Responsibilities

- Manage all store functions including staffing, scheduling, training, inventory, visual presentation, customer service, point-of-sale, and overall store operations

- Perform proactive and professional sales services to customers

- Lead, motivate, train and coach the store team for optimizing sales performance and achieving sales goals

- Manage store operations and stock inventory

- Dealing with Head Office emails and producing weekly reports on sales

- Work closely with marketing, merchandising, and other internal teams for store activities, sales promotions, seasonal launches, etc.

- Responsible for organizing staff rosters (monthly)

- Interviewing new staff & submitting appraisals to Head Office

Requirements

- Tertiary education or above

- At least 5 years of Bags and Luggage experience with at least 2 years in managing a store independently as well as indirect sales or service experience in a retail store

- Customer-oriented and able to drive amazing customer services

- Strong leadership skills, interpersonal and people management skills

- Adaptive to change and good problem-solving skills

- Strong commercial & marketing sense and good analytical and numeric skills

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