Volunteer Retail Assistant

2 weeks ago

City of Greater Shepparton, Australia DeedMob B.V Full time

Summary

Be the face of Isabel Hospice in one of our shops, welcoming customers and helping them find items to purchase

Detailed description

We are looking for Retail Volunteers to assist us in our Hoddesdon Shop on the High Street. If you have a few hours to spare each week and would like to help out in our shop, we’d love to hear from you

This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice.

As a Retail Assistant, you will support and assist the team in maximising the shop's income by ensuring the shop floor is fully stocked and properly merchandised, and customers are served efficiently.

We ask you to commit to at least one regular half-day weekly session.

Available sessions:

- AM: 9am - 1pm
- PM: 1pm - 5pm

Specific days:

- Monday: PM
- Thursday: AM
- Friday: PM

Alternative time slots can be arranged in agreement with the Shop Manager.

What you’ll be doing:

- Providing the highest standard of service to customers
- Keeping the shop fully stocked and ensuring items are displayed to show them at their best
- Operating tills and taking payments
- Ensuring both stock and cash security procedures are always followed
- Contributing to keeping the shop and premises clean and tidy
- Providing support and guidance to new volunteers to help them settle into their roles
- Promoting understanding of Isabel Hospice's work and the importance of fundraising through the shop
- Raising awareness of Gift Aid among customers
- Promoting and applying the Isabel Hospice Health & Safety Policy

Your skills and abilities:

- Enjoy working in a team environment
- Enjoy working with the public
- Good organisational skills
- Good customer care skills
- Security conscious
- Confident handling cash
- Interest in display & merchandising skills

Benefits to you:

- Meet new people and learn new skills
- Work with a friendly team and be part of the Isabel family
- Contribute to patient care
- Receive comprehensive induction and training
- Support your career and personal development
- Learn from experienced volunteers and staff

Am I eligible to volunteer?

We ask that volunteers:

- Are at least 18 years old
- Live within an easy commute to the area
- Are interested in volunteering for at least 6 months, for at least 3 hours per week

All volunteers are assessed individually. We value diversity and welcome applicants from all backgrounds.

- Maintain confidentiality per Isabel Hospice guidelines
- Behave professionally and courteously
- Demonstrate Isabel Hospice values
- Identify yourself as a volunteer during duties

All appointments are at the discretion of the management team and are subject to a one-month trial period.

Thank you for supporting Isabel Hospice.

Please note this is an unpaid volunteer opportunity.

Getting there

About Isabel Hospice

Isabel Hospice is a local charity caring for hundreds of people across eastern Hertfordshire each year. All our care is free, provided at home, community hubs, or our In-Patient Unit. Most of those we care for have cancer, but we also support people with other life-limiting conditions. Explore more opportunities with Isabel Hospice.

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