Administration Officer

Employment Type: Permanent Part Time

Position Classification: Administration Officer Level 3

Remuneration: $34.47 - $35.54 per hour (+ superannuation + salary packaging options)

Location: Cowra , NSW – Find out more

Hours Per Week: Up to 32

Applications Close: 17 November 2025 – 11:59pm

Administration Officer

Cowra Health Service

About the role

Our goal to build 'healthier rural people and thriving communities' is the shared responsibility of all involved in care and the Administration Officer is an integral and valued member of our team. Cowra Hospital is nearing completion of a major transformation with a new cutting‑edge facility that will redefine healthcare delivery in the Central West. With the $110.2 million Cowra Hospital Redevelopment Project now in its final stages, the new hospital will deliver modern, purpose‑built facilities to meet the health needs of Cowra and surrounding communities, both now and into the future. As part of this exciting transition – Cowra Hospital is now hiring passionate professionals to support patients and communities in the new space designed for innovation, integration, and excellence.

As an administration officer you will provide quality customer service to patients, employees and members of the public, ensuring a respectful and helpful response is provided to all face‑to‑face and telephone enquiries, supporting a positive opinion of our Health Service. Completing a range of operational, clerical and administrative tasks to support the smooth running of the facility, you’ll also provide assistance with more complex tasks or projects and provide relief for other staff as required, to support efficiency and quality within the service and team. Supporting the manager and team with quality improvement activities, you’ll make decisions and take initiative in relation to day‑to‑day operational matters, performing according to established work practices and procedures, working under general instruction and broad supervision. We have multiple permanent part time Administration Officer opportunities available. You will be required to work 6 hour shifts, on a rotating 7 day roster.

Responsibilities

- Provide quality customer service to patients, staff and the public, responding respectfully to face‑to‑face and telephone enquiries.

- Complete a range of operational, clerical and administrative tasks to support efficient facility operation.

- Assist with complex tasks or projects and provide relief for other staff as required.

- Support the manager and team with quality improvement activities.

- Make day‑to‑day operational decisions and take initiative, following established procedures.

- Work 6‑hour shifts on a rotating 7‑day roster.

Application Process

- Create a profile in the Recruitment & Onboarding (ROB) System or sign in using your existing login.

- All suitably qualified Aboriginal people are encouraged to apply for this position. This is a targeted position under GSE Rule 26.

- This recruitment may be used to create an Eligibility List for similar roles in the future.

- Western NSW LHD can provide reasonable adjustments in the workplace. Applicants who provide information on an injury, health condition, or disability in their pre‑employment forms will receive a functional assessment from our Risk Management Unit (RMU). This review will consider the applicant’s needs and what reasonable adjustments and workplace supports are available to support their employment journey.

- Western NSW LHD is committed to the safety and wellbeing of every child in our care. All staff in WNSWLHD are required to provide a safe and supportive environment for children, while working to protect them from harm and abuse. For more information on the Child Safety Standards, visit NSW Government – Office of Children’s Guardian.

- Western NSW is committed to creating a safe and accessible workplace that promotes diversity, inclusion and belonging. As a vibrant and diverse region, rich in community and culture, we welcome applications from all people to build a respectful workplace dedicated to delivering the best health outcomes for our community.

- NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.

For more information about the hospital redevelopment, visit https://www.nsw.gov.au/health-and-wellbeing/health-infrastructure-projects/cowra-hospital-redevelopment.

T o find out more about the role click to view the Position Description.

A career with Western NSW means you can challenge yourself, make an impact and shape the future of rural health. To explore the benefits of a career in our Local Health District, visit the WNSWLHD website.

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