Customer Service Representative

3 days ago

Council of the City of Sydney, Australia GPC Asia Pacific Full time

About Auto Parts Group (APG)

At Auto Parts Group (APG), we aim to be Australia’s top independent supplier of genuine and aftermarket automotive parts, providing our customers with a "Real Advantage."

APG is part of GPC Asia Pacific, a leading supplier of industrial and automotive parts in Australia, New Zealand, and Southeast Asia. GPC has over 8,000 employees in Asia Pacific and more than 60,000 globally, with well-known brands like Repco, NAPA, AMX, and Motion Industries.

About The Role

As a Customer Service Representative, you will:

- Provide excellent customer service by managing parts inquiries, requests, and quotes.
- Handle phone services and ensure a professional customer experience.
- Use APG systems to manage parts and inventory.
- Address customer escalations and maintain order records.
- Meet KPIs and focus on continuous improvement.

About You

We are looking for someone who is:

- Energetic team player.
- Passionate about customers and service.
- Experienced in customer service, with strong relationship-building skills is highly desirable.
- A self-starter with a proactive, solutions-focused mindset.
- Reliable, punctual, and a confident communicator.

Benefits

- APG 'Me' Day: A paid, flexible day for team members to use as they wish.
- Paid Parental Leave: Newly introduced paid parental leave for permanent employees.
- Training: Comprehensive training, support, and resources provided.
- Business Perks: Exclusive discounts with retailers like Woolworths, JB HIFI, Caltex, and Hoyts Cinemas.
- Events: Regular team catch-ups, monthly events, and annual awards.
- Wellbeing: Free, confidential Employee Assistance Program (EAP) for you and your family, including financial and legal counselling.
- Diversity: A diverse team with varying ages, nationalities, abilities, and cultures.
- Security: A 30-year strong and growing business.

About The Work Environment…

Now is the perfect time to join our dynamic team as we focus on continuous improvement, technology, and safety. We are driven to provide the best customer experience and need individuals to help us reach our goals. It all starts with you.

Interested…

Please click on the "Apply" button and submit your resume and cover letter.

Can/'t find a role that matches your interest or location? Register your interest by creating an account and we'll be in contact if something pops up that matches your skills or interest.

GPC Asia Pacific is an equal opportunity employer.

#J-18808-Ljbffr

  • Customer Service Representative

    6 days ago

    Council of the City of Sydney, Australia White Fox Boutique Pty Full time

    Overview White Fox is a globally recognised fashion brand loved by babes and celebs worldwide. Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere. We are looking for a full-time Customer Service Representative who has exceptional...

  • Licensing Representative

    4 weeks ago

    City of Parramatta Council, Australia NSW Department of Customer Service Full time

    Join to apply for the Licensing Representative role at NSW Department of Customer ServiceJoin to apply for the Licensing Representative role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience —...

  • 3 Days Left! Customer Service Representative

    1 week ago

    Council of the City of Sydney, Australia BINGO Industries Limited Full time

    Customer Service Representative Date: 23 Sept 2025 Location: Sydney, NSW, AU Company: Bingo BINGO is a fully integrated recycling and resource management company that provides solutions across the entire waste management supply chain in Queensland, New South Wales and Victoria. BINGO is at an exciting chapter of its growth journey. Together, we're going...

  • Customer Service Representative

    2 weeks ago

    City of Parramatta Council, Australia Randstad Australia Full time

    Customer Service Representative - ParramattaJoin to apply for the Customer Service Representative role at Randstad AustraliaYour new companyJoin this established organisation in their Parramatta office who are committed to providing the best service and assistance to new and existing customers. This financial institution specialise in servicing customers\'...

  • Customer Service Representative

    7 days ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Customer Service Representatives Part Time - Brookvale Service Centre** **Title**: Customer Service Representative (Service Centres) **Salary**: Service NSW Grade 3/4 ($71,959 - $ 87,753pro-rata, plus employer's contribution to superannuation and annual leave loading) **Location**: Brookvale Service Centre **Employment Status**:Part Time, ongoing...

  • Customer Service Representative

    2 weeks ago

    City of Parramatta Council, Australia Aboriginal Health Council of Western Australia Full time

    Overview - Join a friendly and welcoming team in Customer Experience! - Full time, permanent role based from Parramatta Head Office - Level 3E $84,068.46 + super (Enterprise Agreement) About the Role As a Customer Experience Representative for Sydney Water, you'll be the first point of contact for our customers, managing inbound calls on our Hub faults...

  • Customer Service Representative

    4 weeks ago

    City Of Joondalup, Australia Probe Group Full time

    OverviewJoin to apply for the Customer Service Representative role at Probe Group2 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About the roleWe're on the lookout for multiple Customer Service Representatives to join our Contact Centre on a Full-Time basis who understand that every interaction can...

  • Customer Service Representative

    2 weeks ago

    City of Parramatta Council, Australia Aboriginal Health Council of Western Australia Full time

    OverviewJoin a friendly and welcoming team in Customer ExperienceFull time, permanent role based from Parramatta Head OfficeLevel 3E $84,068.46 + super (Enterprise Agreement)About the RoleAs a Customer Experience Representative for Sydney Water, you'll be the first point of contact for our customers, managing inbound calls on our Hub faults line. Your goal...

  • Customer Service Representative

    3 weeks ago

    City Of Wanneroo, Australia BlueScope Full time

    OverviewBlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityOur Fielders business is...

  • Customer Service Representative

    7 days ago

    City of Wanneroo, Australia BlueScope Full time $60,000 - $80,000 per year

    Job Description BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityOur Fielders business...