Customer Service Team Member

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Customer Service Team Member

Apply locations Albury Warehouse posted on Posted Yesterday time left to apply End Date: August 17, 2025 (3 days left to apply) job requisition id R052101

Join us and experience Bunnings from the other side of the counter

What's in it for you when you're part of our team:

- Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
- Free standard OnePass membership
- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
- 12 weeks paid parental leave, regardless of gender
- Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
- We're genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role:

Our Trade Centres operate differently from our retail sites, providing delivery and pickup solutions for key building lines, delivering bulk quantities of materials to building sites. We partner with our commercial customers, helping them manage their projects with a 'whole of build' solution. We stock core builders' lines, including timber, Fibre Cement, cladding, windows, doors, and appliances. Our Trade Centres handle the pick/pack and delivery of these bulk products, allowing our stores to focus on providing excellent customer service and supporting other trades.

The Albury Team is seeking a Full-time Trade Quoting team member to work alongside their Trade Specialist.

For more insights into the role, we encourage you to visit your local store to get a feel for what it might be like to join the Bunnings team.

What's involved:

- Provide friendly and helpful service to customers, including builders and site supervisors
- Provide accurate quotations to site supervisors and estimators
- Assist customer inquiries over the phone
- Communicate with sales teams
- Maintain accurate inventory

Who we're looking for:

We seek team members passionate about helping others who are eager to learn and grow. The path within Bunnings is yours to build—you could become a future leader, product expert, or trade specialist. We are committed to providing you with the skills and support needed throughout your journey. Whether you have a green thumb, are into D.I.Y., seeking your first retail role, or considering a career change, we want to hear from you

You'll need:

- A genuine passion for customer service
- An ability to work in and contribute to a team
- Accuracy and attention to detail
- Knowledge of building products and processes
- Good computer literacy

When you're ready to give this opportunity a Red Hot Go, all you'll need to do is:

- Submit an application and complete an online chat interview (20 minutes)
- If successful, proceed to an online video interview (15 minutes)
- If matched, you'll be invited to an onsite meet and greet with our leaders (20 minutes)

You'll be part of a workplace where you'll feel like you belong.

Bunnings strives to ensure everyone is treated fairly, and our team is committed to supporting you at every stage of your recruitment journey. Please let us know if you require adjustments, and we will provide appropriate support. If you have the experience, skills, and passion to grow but don't meet every point in the job description, please still apply. Contact us at jobs@bunnings.com.au, and a team member will be in touch.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We serve project builders, tradespeople, and the housing industry through our stores, trade centres, frame and truss sites, and online platforms.

By joining our passionate and diverse team, you'll have opportunities to grow, develop, have fun, and make a positive impact on our customers and communities. If you're ready to roll up your sleeves and build something great together, apply today.

Please note: If offered a role, background checks may be required, including police, employment, and qualification checks. A criminal record may impact your suitability for the role, depending on the nature of the record.

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About Us

Our Commitment

At Bunnings, we believe a diverse team fosters innovation and better decision-making. We value diverse perspectives, backgrounds, and education, reflecting the communities we serve and enabling our team to bring their whole selves to work.

A diverse and inclusive environment makes everyone feel valued, respected, and connected. We are committed to creating a safe and supportive workplace for all team members, regardless of age, disability, gender identity, sexual orientation, race, ethnicity, or background.

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