Front Desk Agent

4 weeks ago

Council of the City of Sydney, Australia Pro-invest Careers Full time

Join Our Team at Kimpton Margot Sydney by Pro-invest Hotels

Why We’re Here:

At Kimpton Margot Sydney, we believe in the transformative power of heartfelt connections. Founded by Bill Kimpton to challenge impersonal hospitality, we continue to set a boutique standard where genuine human interactions define our purpose.

How We’re Different:

Since 1981, our San Francisco‑born spirit has driven us to create an environment where authenticity and creativity thrive. We celebrate your diverse background, talents, and vibrant personality because we know that when you’re free to be yourself, you shine. Join a team that values self‑leadership, creativity, and a passion for enriching lives – both guests’ and yours.

What You’ll Do:

As a Front Desk Agent, you’ll play a pivotal role in crafting an extraordinary guest experience. Working alongside a dynamic Front Office team, you’ll embody our hotel’s spirit as an ambassador, creating personalized experiences that leave guests eager to return.

Key Responsibilities:

- Serve as the face of Kimpton Margot Sydney, ensuring exceptional guest service at all times

- Create personalized and memorable experiences for each guest

- Foster genuine relationships with guests to anticipate their needs and exceed expectations

- Handle check‑ins, check‑outs, reservations, and guest inquiries with efficiency and warmth

- Collaborate with other departments to ensure seamless guest experiences

What You’ll Bring:

- Passion for hospitality and a knack for building genuine connections

- Approachable, positive, and authentic demeanor

- Strong work ethic with a genuine desire to assist others

- Detail‑oriented with excellent multitasking and communication skills

- High energy level and commitment to achieving superior results

- Ability to thrive under pressure and adapt to changing situations

- Experience in hospitality and compliance with Australian work requirements

Benefits and Perks:

- Vibrant and empowering work environment that celebrates individuality

- Opportunities for career growth and development

- Comprehensive training and support

- Employee discounts on accommodations and F&B across Pro‑invest Hotels

- Commitment to diversity, inclusion, and our core values of Trust, Transparency, Integrity & Commitment

Join Our Team:

If you’re ready to bring your passion for hospitality and talent for genuine human connection to Kimpton Margot Sydney, we invite you to apply. Join us in creating exceptional experiences that leave a lasting impression. Discover a career where your unique personality and skills are celebrated. Join Pro‑invest Hotels and make an impact in an environment that’s empowering, exceptional, and unforgettable.

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