Executive Housekeeping Manager

1 day ago


City of Brisbane, Australia AHS Hospitality Full time

Overview

ahs hospitality is Australia and New Zealand’s largest provider of outsourced housekeeping management services and partners with the most iconic hotel brands. We are seeking an experienced Executive Housekeeping Manager to join our team in a 5-star hotel located in Brisbane's CBD. Service with a smile is our mantra and we are confident we are the best outsourced service company you could work with.

Responsibilities

- Lead your team by setting up key tasks for you and the team.

- Conduct team briefings to address challenges and align on goals.

- Collaborate with the hotel leadership team on short and long-term quality metrics.

- Ensure rooms are delivered to the hotel on time for guest arrival.

- Maintain regular communication with the team and provide resourcing as required.

- Handle administration related to Health and Safety, billing and rostering.

- Ensure guests are serviced with a smile.

- Handover effectively to the team at shift change.

- End the day with a plan for tomorrow’s priorities and opportunities.

Qualifications / Requirements

- A strong appetite to build and sustain relationships.

- A passion to strive for excellence.

- Time management and efficient work habits.

- Understanding of annualised budgets.

- Determination to provide a safe workplace.

- A no-nonsense approach to compliance.

- A well-presented problem-solving attitude.

- Ability to work on weekends and public holidays when required.

Benefits

- A competitive salary.

- Access to everyday discounts through the MyDiscounts portal.

- Discounts and additional benefits on private health insurance.

- Training and development at your own pace.

- The opportunity to be part of a vibrant and dedicated team.

If you think you can win the race, we want to hear from you

We are dedicated to fostering diversity and cultivating an inclusive culture that honours and supports all individuals. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply. #workforce180

Please note that applicants must have the right to work in Australia, with full work rights preferred and only shortlisted applicants will be contacted.

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