Product Support Coordinator

WHAT YOU’LL BE DOING

- Support the Product Manager and Product Developers across all stages of the product lifecycle, ensuring efficiency and accuracy from concept to delivery.
- Manage and maintain product tools and resources including Seasonal Cost Summaries, Product Boards, and Features & Benefits documents.
- Coordinate showroom set-up, sample management, and product-related assets to support range reviews and handovers.
- Partner with internal teams, including China Office, Commercial, Planning, Marketing and Retail, to ensure timely communication and alignment across all milestones.
- Build and manage Range Boards, ensuring product imagery, pricing, and launch details are accurate.
- Assist in creating catalogues and briefing assets for Marketing and E-commerce use.
- Support the Product Team with material library maintenance, tooling documentation, and AP21 system accuracy.
- Track invoices, supplier communications, and QC updates, escalating key issues where needed.
- Champion organisation within the product space, ensuring samples, systems, and files are managed, maintained, and ready to go at every stage.

ABOUT YOU

- Previous experience in product coordination, buying or merchandising within footwear, apparel or consumer goods.
- Exceptional time management, organisation, and attention to detail.
- Proficient in Microsoft Excel, PowerPoint and Outlook (AP21 knowledge advantageous).
- Strong communication skills with the ability to manage multiple internal and external stakeholders.
- Highly proactive, with a solutions-oriented mindset and strong problem-solving skills.
- Comfortable managing competing priorities in a fast-paced environment.
- A collaborative team player who enjoys supporting others and driving shared success.

JUST SOME PERKS WE OFFER

- Pet-friendly workspace – Yes, your furry friend can join you at work
- Generous discounts – Up to 50% off top brands like Reebok, Superdry, and Elka Collective
- Exclusive LK Group discounts – Treat yourself to savings at Daniel’s Donuts, Hommey, Snooze & more
- Access to sample sales – Exclusive to Brand Collective team members only.
- Leave when it matters – Paid parental leave, volunteer leave.
- Loyalty rewards – We celebrate your milestones with generous service awards
- Well-being matters – Free access to Mental Health Professionals through our Employee Assistance Program.

READY TO MAKE AN IMPACT?

This is your chance to work with some of Australia’s most loved kids’ footwear brands, blending creativity, precision, and purpose. If you’re passionate about product and love seeing ideas turn into results, we’d love to hear from you.

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia/'s most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life

At Brand Collective our customers come from all walks of life, and so do we We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your skills align with the role and company culture, apply today to bring brands to life

Please note: at this time, Brand Collective are not seeking recruitment agency support for this role, and will not be liable for any unsolicited candidate profiles or associated fees. We encourage applicants to apply directly to this posting if they would like to be considered for this opportunity. The advertising of this role may close earlier than the listed date, and we encourage applicants to apply early.

#J-18808-Ljbffr