Education Support Officer

TAFE NSW - Life Changing Purpose

Education Support Officer – Community Services

Bankstown Campus

Temporary Full Time until July 2028

Salary package of $93,299 which includes salary ($82,200) per annum, plus superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, with a variety of flexible working options.

About the role

The Education Support Officer is supervised by the Teacher- in-Charge or Head Teacher and works under the direction of a teacher as appropriate. The role is responsible for a range of activities which support learners and enhance the student learning experience and educative processes. You will provide support to a diverse range of learners, ensuring that student outcomes are at the forefront of your decision making.

About You

To be successful in this role, you must have:

- Appropriate subject knowledge, skills and vocational qualifications (diploma or above) and a commitment to maintain technical currency in a Community Services related area e.g. Social Work, Community Services, Youth Work, Alcohol and Other Drug Work, Counselling, Mental Health, Disability and other relevant areas or equivalent

- Ability to understand the content of the learning materials and the processes used in the discipline.

- High-level interpersonal and communication skills, including the ability to be proactive and show initiative and ability to explain ideas in a clear and concise manner.

- Commitment and ability to support learning in an adult environment and a demonstrated ability to motivate and encourage students.

- Ability to establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team.

- Skills in the use of relevant information and communication technologies.

Note: This role does not teach or prepare lessons or resources and does not deliver training nor undertake assessment.

To find out more about the role, click to view Role Description.

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

A career of life-changing impact awaits you. Apply now

Applications close Sunday 26th October 2025 at 11.55pm AEDT

To apply for this role, click on 'apply':

- Upload your current resume (PDF)

- Provide copies of your qualification/s (to be uploaded as one PDF)

- Provide a Cover Letter addressing the Selection Criteria of the role

General recruitment and adjustment enquiries: Please contact Clinton Debreceny, Talent Acquisition Advisor via email at Clinton.debreceny1@tafensw.edu.au

Role-specific enquiries: Please contact Anne Maley, Head Teacher Community Services via email at anne.maley3@tafensw.edu.au or 02 79217688.

For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process.

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct.

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.

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