Office Manager- Lutwyche

There’s something special about what we do at Regis. Our hearts and minds approach is at the core of who we are. We know that real care isn’t only about meeting needs, it’s about truly knowing the people we look after. Real impact isn’t measured by numbers, it’s felt. And making a meaningful difference today means improving aged care for tomorrow.

With a highly diverse workforce, Regis is proud to support over 10,000 residents and clients across residential aged care homes, home care, retirement living, day therapy and day respite centres. The work we do positively impacts the lives of older people and their families.

It really is work you can feel good about.

The opportunity

We are seeking an Office Manager with well‑rounded interpersonal skills to take ownership the home’s administrative function, the roster management of multidisciplinary teams and recruitment coordination. You will empower and enhance the operations of the home by providing exceptional customer service to those you encounter in and around the home, ensure quality compliance to meet robust aged care policies and build trusted relationships with the leadership team.

At over 84 locations supported by 12,000 employees across Australia, there are endless opportunities to grow or progress your career in any way you want. Our culture of inclusion will ensure that everyone feels valued and can run at their best. We ultimately believe in unleashing all talent to create a better experience for our residents, families and employees.

The important role you will play

- Maintaining confidentiality of all company, resident and employee matters
- Managing staff training, staff orientation, compliance & education records
- Owning and managing staff rostering, allocations and personnel file management
- Reconciling invoices & order processing for our Clinical, Support Services, and administrative teams
- Processing timesheets, payroll co‑ordination & answering employee queries
- Performing ad‑hoc administrative tasks to ensure the smooth running of the home
- Providing general HR support including assistance in recruitment & onboarding processes and gathering of employee compliance documentation as required

What you will bring to the role

- Administrative experience within a fast‑paced environment
- Microsoft office suite and competent with use of internal systems
- Well‑developed interpersonal skills and multi‑tasking capabilities
- Reliability, and a well‑organized approach
- Previous experience in healthcare or Aged Care sector as an office manager (desirable)
- Proven ability to exercise initiative, autonomy and provide proactive support within a team

What our people love about working here

As a team that supports older people to live life on their terms, we genuinely care – for our people, our work and the elderly. We make a big deal of recognising and supporting you, creating a culture of mutual respect, and offering more opportunities to build your career.

We believe in the power of hearts and minds. We know how the little things make a real difference. We are a close‑knit, collaborative team that values kindness and puts your wellbeing first. Our commitment to your safety shines through in our Circle of Care initiative, the winner in the Safer and Supported Workforce Awards 2024, which ensures you are physically and psychologically safe at work. We want you to feel seen, valued, and respected for who you are as an individual and the professional skills you bring to the team. We celebrate your work, support your life outside of work and consider you one of our own from the start.

Benefits that support and reward you

- Enjoy a flexible working environment giving you better life balance and wellbeing
- Lots of opportunities to realise your potential in an organisation that invests in your personal development.
- Be supported to grow, learn, and explore new career pathways or specialisations across Australia
- Salary packaging through Maxxia
- Caring for your wellbeing through discounts on health insurance and gym membership, and free access to counselling, financial guidance and personal support
- An Employee Referral Program, where you can get financially rewarded for recommending friends for roles at Regis
- Plus, we have reward and recognition programs celebrating your hard work

At Regis, real impact starts with you.

No matter your role, you can take pride in knowing you are making a real, lasting impact on people’s lives and helping to shape the future of aged care in Australia. It is work you can feel good about. #JoinRegis

To work in residential aged care, you will need to provide satisfactory background checks, including NDIS or police check (role dependent), current year flu vaccination, and certification proof.

Find out what makes Regis a place where careers thrive and connections matter.

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