Casual Customer Service And Sales Assistant

Casual Customer Service and Sales Assistant

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If you are passionate about sales and building strong customer rapport, we want you

- Casual customer service and sales role available at our Fountain Gate store
- Comprehensive and ongoing training - no lighting experience needed
- Generous team member discounts, a fun team culture and performance based profit share incentives

BENEFITS

To reward you for your efforts, we offer a competitive rate of pay (including higher rates on weekends and public holidays), performance based profit share incentives, generous team member discounts, on-site parking, uniform and laundry allowance, and the opportunity to purchase shares through the Beacon Lighting share scheme.

Not your average retailer, we have strong cultural values which are at the heart of who we are and what we do.

To set you up for success, we will invest in providing you with extensive training, including on-the-job and online learning modules. We will invite you to attend seasonal catalogue launches to give you a sneak peak of upcoming trends and products, and we offer genuine opportunities for career development and progression.

THE ROLE

Based at our Fountain Gate store, you will become a valued member of the team and have rostered shifts in the store, along with having the flexibility to cover additional shifts as required. Key responsibilities of the role will include:

- Provide expert professional customer service to our retail and trade customers
- Promote and expand our Trade Loyalty Program and Trade accounts
- Develop strong product knowledge to assist customers in making the best product choice
- Achieve and exceed personal sales targets
- Supporting other team members to ensure business goals are met
- Contribute to the overall presentation of the store through merchandising and general housekeeping

ABOUT YOU

To be successful in this role, you will possess the following qualities:

- Previous experience in a customer service environment
- Strong communication skills with the ability to genuinely connect with your customers
- An energetic and enthusiastic approach to all aspects of your job
- A strong attention to detail

ABOUT BEACON LIGHTING

Lighting is crucial to the way we live, work and feel, which is why we’re passionate about providing our retail and trade customers with expert advice so that they can live brighter by making the best lighting choices. As a household name, we continue to grow year on year and expand into new markets and products. Trading for over 50 years, we owe our success to working together with an energetic approach, enthusiasm, care for others, and by acting responsibly and ethically.

With a passion for people, we value our teams and treat everyone as part of the Beacon family We truly do

HOW TO APPLY

Click on 'Apply Now' and follow the process to complete your application.

Please Note

A criminal history check may be conducted as part of the application process for roles at Beacon Lighting Group.

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Salary match Number of applicants Skills match

Retail & Consumer Products 1,001-5,000 employees

Our story began in Melbourne in 1967 with a single store and the drive to brighten up people's lives. Today we have a network of over 120 stores and are home to Australia’s largest range of lights, ceiling fans, and globes that we design and develop for homeowners and tradespeople alike. Our customers are at the heart of everything we do. And it’s their wellbeing that drives us to develop stylish, innovative and energy-efficient products that help them live brighter, live lighter, live cooler, live warmer, live well, live smarter and to simply, live life.

Our story began in Melbourne in 1967 with a single store and the drive to brighten up people's lives. Today we have a network of over 120 stores and are home to Australia’s largest range of lights, ceiling fans, and globes that we design and develop for homeowners and tradespeople alike. Our customers are at the heart of everything we do. And it’s their wellbeing that drives us to develop stylish, innovative and energy-efficient products that help them live brighter, live lighter, live cooler, live warmer, live well, live smarter and to simply, live life.

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