Service Operations Consultant
4 weeks ago
Job Title: Service Operations Consultant
Posting Start Date: 17/10/2025
Job Description:
Our People Commitment
At Bridgestone, we know what matters to our people. That’s why our focus is on creating the conditions for our teammates to feel safe and happy at work.
We’re passionate about growth and development, supporting our people to achieve their career goals with a focus on promoting from within.
We offer flexibility that enhances wellbeing and performance, and the security of working for a trusted global brand.
You’ll join a great team. We take pride in our friendly and supportive community. Together, we are working towards our mission of ‘Serving Society with Superior Quality’.
We believe in creating a workplace where you feel valued for your contributions and inspired to do your best work. Our perks include:
- - Competitive remuneration package, inclusive of market-related base pay and performance incentives.
- Discounts on Bridgestone tyres and servicing for you, your family and friends
- Financial education, wellbeing support, and a range of employee discounts on private health, cars and car hire, hotels and other retailers.
- Annual paid volunteer leave to give back to a cause that matters to you – now that’s rewarding.
About The Role
We are looking for a clear and enthusiastic communicator who is passionate about delivering exceptional customer experiences to join our Experience Hub in Wingfield.
You will be responsible for maintaining customer satisfaction through the facilitation of timely and efficient provision of our products. Your ability to multitask will be vital, as you respond to customer enquiries, orders, service needs and troubleshoot and resolve issues over phone, and email, whilst handling all administrative aspects of sales.
About You
You will be highly motivated and committed to providing a high level of customer service with a desire to work efficiently as part of a team. A natural problem solver with a pleasant and calm phone manner, you will be highly organised and collaborative, with exceptional telephone skills, giving you the ability to build rapport with customers over the phone.
Benefits
As a market leader, we are passionate about providing great benefits, exceptional training, and ongoing career opportunities for our employees. The successful candidate will be rewarded with a competitive salary package including an incentive program and employee discounts.
About Us
We are proud to be a leader in tyre and mobility solutions, offering premium products and services that keep individuals, businesses, and industries moving. We meet the needs of customers wherever they are, with operations spanning company-owned stores, franchise partners, and mobile servicing solutions, with a team of more than 2000 passionate individuals across Australia and New Zealand.
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