Network Technician Trainee

2 weeks ago

Sydney, New South Wales, Australia Amazon Full time
Do you want to join a team of best-in-class Network Technicians? You'll have the opportunity to grow your skills and be part of a team developing innovative ways to automate and scale the AWS network.

You'll support several Data Center locations and assist with capacity management, while working with internal customers and external vendors to facilitate smooth project execution.

After the initial 6-month training period you may have the opportunity to be interviewed to join the Amazon family full-time.

This position has a physical component and will require:
- Ability to move and lift computer equipment;
- Able to work from a ladder and EWP (elevated working platform);
- Lift up to 15kg;
- Regularly lift 7kg
- Wear PPE as required;
- Use hand and power tools;

Key job responsibilities
- Providing network scaling support of several data center locations and day to day assistance with capacity management.
- Working closely with both internal customers and external vendors to facilitate smooth project execution as directed by Infrastructure delivery Leadership and Technical Program Managers.
- Managing work and priorities through ticketing systems and workflows
- Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
- Participating in the migration, basic configuration and roll-out of new or upgraded hardware
- Installing, labelling, testing and troubleshooting cabling infrastructure
- Travelling within the Sydney metro area to Data Center locations (Must possess a valid drivers licence and vehicle to travel between sites)- AS/BS in Computer Science/Networking or Certification in a relevant field (CCENT, Network+, CCNA) ; or an equivalent combination of education and experience.The following qualifications are preferred but not required:
- Good understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls at the enterprise level
- Knowledge of network cabling, optic types, and test equipment, such as VFL, power meter, and OTDR.
- Basic knowledge of troubleshooting networking, routing and inter connectivity issues, including device configuration, low level application interaction, and cabling infrastructure
- Familiarity with major Command Line Protocols (Cisco IOS, JunOS, etc) and a strong understanding of Ethernet and IP networking
- Experience dealing with customers during problem resolution and operating efficiently under pressure.
- Effective prioritization and time management.

Physical Requirements
- Ability to move and lift computer equipment

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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