Pool Maintenance Handyperson

Pool Maintenance Handyperson - Rydges Resort Hunter Valley

430 Wine Country Dr, Lovedale NSW 2325, Australia

Posted Tuesday 29 July 2025 at 2:00 pm

Reports to: Maintenance Supervisor/Assistant Chief Engineer

Direct Reports: N/A

Overview

Position Overview: To perform routine maintenance, repair, and upkeep of the hotel's infrastructure and swimming pool facilities. This role combines general maintenance responsibilities with the specialised care of pools, spas, and associated equipment, ensuring safety, cleanliness, and compliance at all times.

Keeping our resort looking great is paramount to our guest's experience. Your responsibilities as a Pool Technician Handyperson include routine pool, spa & room maintenance checks, painting touchups, or fixing issues in a busy hotel resort. Your problem-solving skills and keen attention to detail will ensure our 100+ acre resort remains in top condition. You'll be well groomed, organised, proactive, and take pride in delivering quality results that support both our team and our guests.

Key Accountabilities

- Anticipate and attend to the guest's needs and desires immediately.
- Offer a warm and friendly salutation to hotel guests as they enter and depart from the hotel.
- Perform all duties as directed by the Maintenance Manager or their designated replacement.
- Collaborate with other maintenance team members and be responsible for quality and timeliness of work.
- Take initiative in all aspects of the Engineering Department and Hotel operations.
- Perform tasks according to the established hotel maintenance checklist and scheduled preventative programs.
- Carry out requests from the Work Request System or verbal direction from supervisors/managers.
- Respond to and resolve inter-departmental and guest maintenance requests. Escalate technical faults when needed and follow up to ensure resolution.
- Work on a rotating basis as the Shift Operator and complete all opening and closing duties.
- Maintain accurate logs of all defects, maintenance activities, and pool chemical records.
- Communicate all urgent and/or safety-related issues to the Maintenance Manager.
- Assist other departments when required, always maintaining clear communication and teamwork.
- Ensure all public and guest areas are safe and that equipment is functional at all times.
- Comply with all hotel operational and safety policies, including WHS guidelines.
- Maintain a clean and safe working environment and a professional personal appearance.
- Participate in scheduled training, meetings, and all hotel compliance programs.
- Conduct routine maintenance and repairs on pools, spas, and related equipment (pumps, filters, heaters, etc.).
- Test and adjust pool water to maintain correct chemical balance and comply with health and safety standards.
- Skim debris, vacuum pool floors, brush walls, and clean pool surrounds to maintain water clarity and cleanliness.
- Inspect and troubleshoot pool systems, replacing faulty parts as needed.
- Safely handle, store, and transport hazardous chemicals in accordance with safety protocols.
- Keep clear and accurate records of water testing, chemical usage, and maintenance performed.
- Provide courteous and knowledgeable responses to guest enquiries regarding pool areas.
- Ensure all pool areas are compliant with regulatory health codes and hotel standards.

Skills and Experience

- You'll have some experience as a handyperson.
- You'll have previous technical experience within the pool & spa industry.
- Highly advantageous - Consistent professional history of working in a hotel/resort environment or similar environments.
- You'll be computer literate as you will need to use our Preventative Maintenance Management System online.
- You'll have the ability to communicate with people across all departments both verbally and in writing.
- You'll have availability to work a 7-day roster which includes some evenings, weekends and public holidays and late finishes (7:00pm) and on-call shifts as required.
- You'll have a NSW driver's license to operate hotel vehicles including buggies.
- You'll have full Australian working rights.
- You'll follow Work Health & Safety procedures at all times.

#J-18808-Ljbffr

---