Branch Manager

Some career choices have more impact than others.

At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management and Global Private Banking.

We are currently seeking an ambitious and experienced individual to join this team in the role of Branch Manager for our Perth City branch.

Your main responsibilities will include :

- Providing leadership to all Branch staff in the form of sales management, performance management, and compliance.
- Initiating and driving change in the network by introducing operational and activity best practices, employee engagement and new behavior to promote a customer focused culture.
- Setting and achieving Branch volume growth targets.
- Managing all staff activity, referrals and contacts whilst driving a culture of high performance and strong operational governance.
- Driving products and portfolio growth.
- Monitoring and supervising all transactions and procedures, ensuring they adhere to Business standards and policies.
- Coaching and leading the team to create an environment of ongoing learning and development.

To be successful in this role, you will need:

- Minimum Higher School Certificate or equivalent certification/education. Tertiary qualifications will be highly regarded.
- Demonstrated previous leading, coaching and management experience within a Retail Branch or Area Management environment.
- The ability to lead, supervise, mentor and motivate within a high performing sales team.
- Sound knowledge and understanding of financial services operations, compliance and audit requirements of a Retail Branch.
- Experience in managing budgets, revenue growth and sales targets.
- Exceptional written and verbal communication skills
- The ability to identify customer wealth creation needs, with a strong aptitude in learning new products and services.

Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment.

Applications from First Nations peoples are encouraged.

Learn more about careers at HSBC Australia – https://www.hsbc.com/careers/where-we-hire/australia

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Please note that HSBC will never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels.

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