Business Relationship Manager
6 days ago
Business Relationship Manager – Corporate Support Functions
Flight Centre Travel Group (FCTG) invites you to join our Enterprise Technology Services (ETS) team as a Business Relationship Manager focused on corporate support functions.
Job no: 528261
Brand: Product and Technology
Work type: Full time
Location: Queensland
Categories: Digital and Technology
At Flight Centre Travel Group we open up the world for those who want to see. Every day we give people the opportunity to experience amazing travel.
Why Corporate Support Function Experience Matters
Finance, HR, Procurement, Legal, and other support functions require technology solutions that span regulatory compliance, process efficiency, data integrity, and audit requirements. Partner with leaders to streamline operations, ensure compliance, and enable strategic decision‑making.
Day to Day
- Build meaningful partnerships: act as a trusted advisor to business stakeholders.
- Interpret between business and technology, transforming strategic objectives into technology deliverables.
- Manage the pipeline of business demand, prioritise initiatives that deliver significant impact aligned to strategic direction.
- Leverage emerging technologies to improve processes and help the business succeed.
Lead with Impact
- Provide inspirational leadership to Business Relationship Leads.
- Establish consistent frameworks and build capability across the team through mentorship and professional development.
What You’ll Bring
- 8+ years of experience in a Business Relationship Management role within a technology function, working with Corporate Systems (Finance, HR).
- Business engagement or partnering experience within large, complex organisations.
- 5+ years championing organisational change and leading high‑visibility initiatives.
- Proven track record managing high‑risk, high‑visibility projects.
- Strong understanding of project management, portfolio management, and Agile methodologies.
Professional Credentials
These certifications are highly valued but not essential:
- Business Relationship Management Professional (BRMP)
- Certified Business Relationship Management (CBRM)
- ITIL Certification
- Agile or related project management certifications
What You’ll Enjoy
Culture: inclusive team culture certified Great Place To Work® Australia New Zealand.
People: Equal Opportunity Employer, encouraging Aboriginal and Torres Strait Islander People and all qualified applicants.
Development: Individualised learning & development pathway options, LinkedIn Learning access.
Benefits: Staff discounts, travel discounts, mental health support, sustainability focus.
Advertised
16 Dec 2025, E. Australia Standard Time
Applications close
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