Marketplace Growth Manager

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you'll feel the impact of the work you'll do every day. As a leader in the retail market, we're optimistic about our future and yours. We're changing at a rapid rate, giving you challenging work that you'll be proud of.

Join the team

Due to the growth of the Marketplace team, we have an exciting opportunity for a second Marketplace Growth Manager to join our team Reporting into the Head of Marketplace Sales, the Marketplace Growth Manager's primary focus is to execute the Kmart Marketplace strategy through targeted outreach, commercial negotiation, onboarding support, and data-driven account management strategies. This is a foundational role in the Marketplace Sales team and pivotal in shaping high-performance culture while driving the execution of the Kmart Marketplace strategy.

What you'll be doing

Are you a strategic thinker with a passion for sales, partnerships, and driving real growth? As our Marketplace Growth Manager, you'll play a pivotal role in scaling our marketplace by building strong relationships, driving commercial outcomes, and unlocking new opportunities for sellers and customers alike. This is a leadership role where your ability to influence, collaborate, and execute will shape the future of our marketplace.

As the Marketplace Growth Manager working for Kmart, you will be responsible but not limited to:

- Lead the acquisition and onboarding of high-potential sellers aligned with our category strategy.
- Develop and execute strategic growth plans for priority categories, identifying assortment gaps and increasing brand density.
- Conduct competitive research and market trend analysis to inform feature prioritisation and pricing strategies.
- Building strong seller relationships and supporting their success through data-driven account management.
- Collaborating cross-functionally with teams such as Marketplace Operations and Online Trade to ensure a seamless seller experience.
- Driving financial performance by optimising analysing key performance metrics, adjusting seller mix, increasing GMV, and improving contribution margins.
- Own end-to-end account management for a portfolio of marketplace sellers, from onboarding through expansion.
- Lead regular business reviews with clients, presenting insights, roadmaps, and ROI-driven recommendations.
- Conduct competitive research and market trend analysis to inform feature prioritisation and pricing strategies.
- Own and execute the marketplace growth strategy to achieve and exceed revenue and performance targets.
- Be hands-on with tools and platforms to execute campaigns, track KPIs, and troubleshoot issues in real-time.

To be successful in this role you'll have:

- 3-5 years' experience in digital retail, eCommerce, or marketplace environments.
- A Bachelor's degree in Business or Commerce (preferred).
- Strong understanding of marketplace platforms, CRM tools, and data analytics.
- Exceptional communication skills and the ability to thrive in a collaborative, fast-moving environment.
- Proven experience in sales and client management, with a track record of exceeding targets and building lasting relationships.
- Superior communication skills, both written and verbal, with the ability to influence and inspire stakeholders at all levels.
- Demonstrated success in driving double-digit growth in a marketplace or eCommerce environment.
- Strategic thinker with the ability to translate data into actionable insights and growth opportunities.
- Strong analytical skills, with experience in using data to guide decisions and optimise performance.
- Experience in a fast-paced retail or marketplace environment, with the agility to adapt and lead through change.
- Leadership experience, with the ability to manage and mentor teams while also being hands-on and execution focused.

Benefits we'll offer you:

- Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
- A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings
- Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health - with over 60 suppliers
- We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program
- We offer inclusive parental leave, and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances
- A dynamic learning and support program
- Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
- A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
- Great career opportunities across the broader Wesfarmers Group

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We are an equal opportunities employer and welcome applications from all candidates.

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