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Customer Success Manager

1 month ago


North Sydney Council, Australia N-able Technologies Ltd. Full time
Why N-able

IT doesn't get better than this N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. Our hybrid working model, based on trust and flexibility, allows you to maximize your contributions while growing your career. Join a team where you can make a difference

This is a high-paced, high-risk, high-reward team with many deals ongoing. Perseverance and tenacity are key to success and lead to a very rewarding feeling at the end of a sales cycle.

What You'll Do

- Develop and apply a thorough understanding of N-able products, sales methodology, and processes to meet your quota through growth of your assigned territory via prospecting, managing a sales pipeline, and collaborating with Sales Leadership.
- Perform product presentations to prospects, focusing on selling and positioning N-able solutions.
- Establish a strong understanding of accounts, including partner and competitor positions, and leverage relationships to gain access to decision makers.
- Sell directly to internal IT department end users.
- Maintain detailed knowledge of the positioning and business value of your focus area within the N-able product portfolio.

What You'll Bring

- 5+ years of sales experience, preferably with MSP or SaaS targeting large IT providers.
- Ability to communicate technical and business concepts via phone and web-based presentations.
- Experience navigating C-suite negotiations.
- Ability to manage complex procurement cycles.
- Skill in identifying new and existing opportunities using sales methodologies.
- A proven self-starter with motivation, capable of managing multiple tasks, leading projects, and taking on responsibilities.

Purple Perks

- Generous PTO and observed holidays.
- 2 Paid Volunteer Days per year.
- Superannuation.
- Employee Stock Purchase Program.
- Fund-raising opportunities as part of our giving program.
- N-ablite Learning – a customized learning experience as part of our investment in you.

About N-able

At N-able, Inc. (NYSE: NABL), we are a global software company that transforms IT possibilities into capabilities. We partner with technology leaders supporting companies worldwide by providing secure infrastructure and tools to navigate evolving IT needs. We build strong relationships with our customers to help them thrive at every growth stage. At the core of this effort is our network of N-ablites—a diverse, global team of creators dedicated to making a difference in how our partners do IT.

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