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Technical Solutions Engineer

4 weeks ago

Ryde City Council, Australia Solventum Full time
Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: [...]/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

3M Healthcare is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You'll Make in this Role

Key Responsibilities:

- Customer Requirements Analysis: Collaborate with the sales team or facilitate direct to customer engagement to understand customer needs, challenges, and technical specifications.
- Product Knowledge: Develop an in-depth understanding of our healthcare software products, including features, functionality, and technical aspects.
- Respond to Technical Inquiries: Provide timely and customer-focused responses to technical portions of tenders, RFPs, and customer information requests. Coordinate and manage customers security review requests with support from the global team.
- Solution Design: Design customised solutions that address specific customer requirements and enhance healthcare workflows. Develop and maintain supporting documentation for projects.
- Proposal Development: Work closely with sales representatives to create compelling proposals that highlight the technical benefits of our solutions.
- Problem-Solving: Analyse complex technical problems and propose effective solutions, considering factors such as scalability, integration, security, and compliance.
- Provide support to internal stakeholders: Act as a subject matter expert for all client facing applications, supporting sales and marketing efforts.
- Customer Relationship Building: Build strong relationships with potential clients and vendors by effectively communicating technical details and demonstrating the value of our solutions.
- Closing Deals: Contribute to closing deals by providing technical insights and confidence to potential customers.

Additional qualifications that will help you succeed even further in this role include:

- Bachelor's degree in Computer Science, Engineering, or a related field.
- Proven experience as a Technical Sales Engineer or similar role, preferably in the healthcare software industry.
- Strong technical background with knowledge of healthcare software solutions and implementation processes.
- Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences.
- Strong problem-solving skills and the ability to think analytically.
- Ability to work collaboratively with sales teams and other stakeholders.
- Willingness to travel as needed.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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