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Learning & Development System and Programs Administrator

Fairfield VIC 3078, Australia

Posted Tuesday 12 August 2025 at 2:00 pm | Expires Tuesday 9 September 2025 at 1:59 pm

- Support all areas of our Employees lifecycle through Induction and L&OD programs
- L&D Systems Administration - Dayforce
- Career progression opportunity

A career in the forensic mental health sector is diverse, challenging and rewarding. A career at Forensicare will be like no other. If you’re passionate about supporting people in their mental health recovery, Forensicare is where you need to be. You will be a part of a caring and supportive team, making a real difference to people living with the dual stigma of mental illness and offending. We approach our work with curiosity and a commitment to understanding the unique needs of our consumers and carers. Working across community, hospital and prison settings, you can learn, apply your specialist skills and advance in your profession. Together, we can contribute to a more connected, compassionate mental health and criminal justice system.

Job location

Our Corporate Office is located at Thomas Embling Hospital just 15 minutes north of the city. Due to our announced expansion across all Directorates, we have a need for experienced like-minded professionals to join our team to support our growing services. Our Directorates includes Thomas Embling Hospital, Prison Operations and our Community Directorate with highly skilled disciplines including Nursing, Lived Experience, Occupational Therapy, Psychiatry, Psychologists and Social Work. We have an outstanding L&D and discipline Educator co-hort that continually upskill our already skilled and supportive team.

About the Role:

The Learning & Development System Administrator plays a central role in the smooth operation, maintenance, and optimisation of Forensicare’s Learning Management System (LMS) Dayforce. This role ensures a seamless user experience, upholds data integrity, supports the design and delivery of learning programs, and monitors compliance with mandatory training requirements.

Duties:

- Provide proactive, end-to-end administration of the Learning Management System (LMS).
- Act as the subject matter expert (SME) for LMS implementation, requiring both technical and change management knowledge.
- Manage compliance reporting, onboarding configurations, learning plans, and system user support.
- Schedule and coordinate learning and development activities, including liaising with external providers, booking rooms, and setting up events.
- Collaborate with Subject Matter Experts (SMEs) to develop learning content to be used in face-to-face workshops and within an eLearning environment
- Maintain accurate training records and ensure data integrity within the LMS.

About You:

- Proven experience in administering an LMS
- Experience with managing user permissions, course creation, and troubleshooting system issues.
- Strong interpersonal skills with the ability to build collaborative and consultative relationships with colleagues and stakeholders.

What you need:

- Experience with learning design and authoring tools such as Articulate 360 and Canva.
- Proficiency in LMS administration, ideally using platforms such as Dayforce.
- Desirable experience with content management systems (CMS), e.g., WordPress or Drupal.

Or for more information on Careers at Forensicare, visit https://www.forensicare.vic.gov.au/careers

*Please Note - Applications will be reviewed and interviewed as they are received. Advertising may close earlier than indicated.

A culture where people matter.

- Excellent supervision and investment in the skill development of all our team members.
- Well defined career pathways existing across our Directorates with multi-disciplined Teams.
- Salary Packaging Options available – Mortgage, Rent, Car, Expenses
- A leading, multi-faceted approach to safety, with unparalleled strategic, practical, individualised and team-based supports to minimise risks and fear and maximise safety and security, underpinned by our workplace health and safety strategy.
- Celebration and reward for good performance, through employee recognition.
- Access to an employee assistance program – an external, confidential, self-referral employee wellbeing program, for personal or work-related matters.
- A mental health and wellbeing program providing psychological, peer support and critical incidence response programs.
- Influenza and Immunisation Evidence
- This position is subject to a Police Check

Forensicare is an equal opportunity employer and is committed to attracting and developing a diverse workforce which reflects the community we serve. We encourage applications from Aboriginal and Torres Strait Islander people, people who identify as LGBTQI, people with a lived experience of disability, as well as people from culturally and linguistically diverse backgrounds. Forensicare promotes our guiding principles of RESPECT, INTEGRITY, ACCOUNTABILITY, HUMAN RIGHTS; and promotes behaviours that are consistent with these values at all times. Forensicare is an equal opportunity employer and offers a smoke free environment.

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