Hospitality - Care Services Assistant
1 day ago
Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.
About the Opportunity
The Care Services Assistant plays a pivotal frontline carer role with a particular focus on nutrition and dining, supporting residents to live a life of fulfilment through the delivery of person-centred care and support according to needs and preferences of each resident in everyday practice. Assisting in the preparation, delivery, presentation and serving of resident meals.
Your responsibilities will be to provide care and support aligned with residents’ preferred daily routines with a strong focus on:
- Meal choices and individual nutrition
- Consideration of allergies and food intolerances
- Enhancing the overall dining experience
- Assist residents with meal selection and meal timing preferences
- Prepare and set up dining areas to meet individual needs and preferences
- Actively engage with residents to provide social and emotional support during mealtimes
- Use empathy and kindness to foster a positive dining experience
- Promote resident choice and control to uphold dignity and respect
- Prepare and maintain dining experience areas and provide meal service to meet individual resident choices
- Maintain accurate nutrition and diet information as required
- Assist with quality food preparation in accordance with the Food Safety Plan, Bolton Clarke Food Standards and Dining Framework
- Assist with maintaining kitchen stock supplies as required
About you
The successful candidate must demonstrate the following:
- Demonstrated customer service skills
- A compassionate and caring attitude
- Previous hospitality and/or commercial kitchen experience (highly regarded)
- Willingness to take direction from others
- Reliability and shift flexibility
- Good time management skills and the ability to work well under pressure
- Valid working rights in Australia (Passport, Birth Certificate etc)
Please Note: Successful applicants must complete a National Police Check and/or NDIS Worker Check
Benefits
Our culture is both supportive and collaborative, where you can make your role your own. In return you/'ll get:
- A work culture that truly values you and invests in your career.
- Salary packaging & tax benefits up to $15,900 tax free & additional $2,650 entertainment
- Up to 10 weeks parental paid leave, 1 additional public holiday per year nominated by Bolton Clarke, up to 2 days a year infectious illness leave
- Free seasonal flu vaccinations
- A range of employee discounts and benefits.
- Ongoing professional development and career opportunities.
- Mental Health Programs (EAP).
Our residential aged care communities are supported by specialised teams who care deeply about our residents’ individual needs. Together with residents, healthcare partners and families, our teams deliver best practice care with the highest standards of safety, clinical practice and governance.
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