Education and Quality Manager

Overview

- Champion aged care excellence through quality, compliance, and staff education

- Full time permanent role

- Part time applications will be considered

- Band 8, $124K- $139K per annum (dependent on experience) + superannuation

About the role

As the Education and Quality Manager at Warrawee Residential Aged Care Facility, you will lead the delivery of high-quality care through management of education, compliance, and continuous improvement initiatives. Partnering with internal and external stakeholders, you will foster a culture of excellence aligned with the Aged Care Quality Standards and regulatory requirements. This role is pivotal in driving staff capability, overseeing clinical governance, and ensuring Warrawee maintains full accreditation and quality performance outcomes.

Other responsibilities include, but not limited to:

- Management, direction, implementation, delivery and support for quality, education and accreditation compliance.

- Develop, plan and implement the Staff Training & Development calendar for Warrawee staff in relation to accreditation and audit to ensure it reflects best practice and ongoing changes in resident management.

- Conduct reviews of the audit tools utilised within Warrawee and ensure that tools reflect accurate analysis of service provision.

- Ensure staff education aligns with the Aged Care Quality Standards, and regulatory requirements.

About you

You are a confident leader with strong clinical knowledge and a passion for quality care in aged care settings. You bring experience in staff education, compliance, and continuous improvement, with a hands-on approach to coaching and mentoring teams. Your communication skills and ability to build strong relationships help drive a positive, high-performing culture.

The following is also required:

- Qualifications in Nursing (Div 1) - Current registration with AHPRA and substantial experience in aged care services management.

- Qualification in Quality Assurance /Assessment, Quality Systems and relevant Management Degree, or relevant experience in aged care or Residential Services Delivery.

- Experience in conducting training in a group or individual basis.

- Experience in a similar position in aged care, health or community services.

Not meeting all the requirements for this role? We value diverse experiences for positive community outcomes. If you/'re excited about the position but don/'t perfectly align with the criteria, we still encourage you to apply.

Why work for us? When you work at Glen Eira, you'll be part of a professional and supportive team with excellent conditions and opportunities for growth within the Organisation.

Plus we offer:

- Staff health and wellbeing program

- Opportunities and support for professional development and training

- Employee Assistance Program

About Warrawee Community

Warrawee Community offers a home-like environment for our residents, comprising of six single storey houses surrounded by lush gardens and grounds. The community is made up of 90 beautifully appointed single rooms featuring a bedroom with ensuite. Warrawee provides peace of mind for its residents whatever care level they choose.

Important Information

This position is subject to satisfactory Police Check, Employee Working with Children Check, proof of annual influenza vaccination and COVID-19 vaccinations or authorised medical exemption (in accordance with Council's COVID-19 Protective Behaviours Policy) prior to commencement. Pre-employment checks are not used by Glen Eira City Council to prevent any applicant from applying for this position. Each application will be considered on its merits.

Position Description

Education and Quality Manager - Position Description.pdf

Apply

All applications must be submitted online by clicking the 'Apply' button. As part of your application, you will need to:

- Attach your resume

- Attach a cover letter (no more than one page)

- Respond to the following screening questions which appear as part of the application form:

- Do you have any experience with implementing and monitoring quality systems in an aged care setting, including compliance with the Aged Care Quality Standards?

- Do you have experience in assessing staff training needs and delivering effective education programs in a residential care environment?

Closing date: 22 September 2025 at 11.55pm

For further information or a confidential discussion please contact Barry Westhorpe, Facility Manager – Warrawee Community on 9570 2211 or email BWesthorpe@gleneira.vic.gov.au

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