Deputy Coach

Deputy Coach (Assistant Store Manager) - Highpoint

We're looking for a community focused, operationally savvy Deputy Coach (Assistant Store Manager) to partner with our Head Coach to lead a passionate team in our soon-to-open Highpoint store. This is retail like no other - develop and inspire a team from the get-go with a new store opening.

The Role

We're on the lookout for a strong leader to join as a key support to the Head Coach (Store Manager), creating the best experience for our LSKD community. Leading with our values, this role will be hands-on in developing the store team and culture, driving key strategic results and ensuring profitable growth of their store in day-to-day management.

This role is a dynamic opportunity to be involved in both the retail and fitness space. You will work alongside the Head Coach to bring to life events localized to your store as well as managing the business.

We get out and train together with the team each week to connect with our local community so if you live and breathe fitness, this is for you

The Perks

- Base salary above the usual retail gig
- Personal and professional development - Audible, leadership courses, mentoring and world-class forums just to name a few
- We'll shout your sessions to group fitness classes and sporting events
- EPIC 65% product discount - you won't want to wear anything else

Create a Community

- Deliver an exceptional community experience
- Be a brand ambassador and storyteller for our brand history and values
- Support the build and roll out of a strategic and fun quarterly community plan that drives community growth and brand advocacy
- Organise and facilitate in-store events to add value to the community and drive in-store visitation
- Lead events at local gyms and studios to support local businesses and grow local community awareness
- Build relationships with local values aligned partners
- Galvanise the team around building relationships in the community

Develop a Team of Leaders

- Ensure your team has the right product knowledge to educate our community on the product range
- Identify team learning opportunities and deliver live coaching
- Support onboarding of new team members through on-floor induction, provide ongoing support, feedback and development to those starting their LSKD journey
- Create an inclusive and supportive environment that celebrates differences
- Recruit and build a world-class team that embraces and shares our values
- Develop your team through identifying the capabilities and potential that align to the right growth opportunities
- Ensure timely feedback, both positive and constructive, to elevate our team to be 1% better every day
- Celebrate and recognise the team's growth and successes

Operational Excellence:

- Create daily game plan to inspire and engage your team to drive for results
- Complete stock and VM maintenance tasks including adjustments, pull backs and stocktake in a timely manner
- Ensure faulty product, returns and pullbacks are completed accurately and efficiently
- Responsible for back of house organisation, tidiness and ensuring all inventory has an intentional home
- Complete open and close duties with accuracy and ensure others do the same
- Ensure the store is clean, tidy, priced and full
- Be a product expert across our entire range of fabrics, fits and styles
- Review and understand store KPIs on a daily and weekly basis and continue to drive performance improvement every day
- Monitor daily sales results and implement key actions for improvement
- Continuously aim to drive AOV, UPT and Conversion to meet our benchmarks and beyond
- Deliver weekly reflections and recaps on business performance, strengths and opportunities. Create tangible actions to be 1% better every day
- Educate and engage your team on the financial performance of the store and get their support on achieving the store's financial targets and KPIs

What We Look For

- The Ideal Team Player: You are Hungry, Humble and Smart
- A Leader: Loves to lead, influence, and inspire others; motivates, empowers, develops
- A quick decision-maker that uses all information and resources available
- Adaptable: Thrives in uncertainty and in a fast-paced environment
- Resilience: Remains persistent, positive and above the line; recovers quickly from setbacks
- Core business knowledge: Is able to quickly understand and address business information (e.g. budgets, sales forecasts and retail strategy)

Our Story
LSKD is an Australian-owned and operated brand that prides itself in producing high-quality functional sportswear with a street aesthetic. Ever since our formation in 2007, we’ve never been content settling for the norm; we’re constantly evolving and challenging the status quo. We strongly value the community we’ve created that live their daily lives within our 3 pillars of sport, fitness and adventure.

Posted Date: 05 Mar 2025

Location: Maribyrnong, VIC/Australia

Job Type: Full Time

Salary: Generous base salary plus bonus program

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