Peoplesoft Functional Analyst

We are seeking an experienced Senior Functional Consultant with deep expertise in PeopleSoft Campus Solutions and proven experience in the higher education sector. This role will play a lead part in driving process improvements, delivering innovative solutions, and supporting critical student systems that underpin the student lifecycle.

Key Responsibilities

- Partner with stakeholders to design, develop, and implement solutions that meet complex business needs
- Lead initiatives to identify process improvements and innovative uses of PeopleSoft Campus Solutions and related student systems
- Manage and deliver small to medium-sized IT projects, ensuring scope, risk, testing, and stakeholder engagement are well coordinated
- Provide expert-level functional support for PeopleSoft Campus Solutions (including student information management, enrolments, results, applications, and progression), resolving complex issues and ensuring system performance
- Investigate and resolve production problems, specify solutions, and oversee system testing, including user acceptance testing and sign-off
- Ensure systems are configured to meet user needs, align with delivered functionality, and leverage new technology enhancements
- Maintain the performance and integrity of student systems to provide accurate and efficient outputs to stakeholders
- Engage proactively with business users to gather requirements, assess processes, and design fit-for-purpose solutions
- Build strong collaborative relationships with technical teams, business analysts, developers, and student services teams
- Contribute to the development of team standards, practices, and knowledge sharing
- Mentor junior staff, supporting the growth of technical and functional capability within the team
- Keep abreast of emerging technologies in higher education and assess their application in student system transformation projects
- Ensure adherence to data governance, security requirements, and organisational policies

Skills & Experience Required

- Tertiary qualifications in a relevant discipline, or equivalent experience in IT and student systems
- Minimum of 5 years’ functional experience
- Essential PeopleSoft Campus Solutions in a business analyst, functional consultant, or systems support capacity within higher education
- Proven knowledge of application development methodologies (Agile, Waterfall, Lean, Rapid Development)
- Strong business analysis capability (e.g. Use Case Analysis, UML)
- Advanced skills using MS Office, Visio, and project management tools such as MS Project
- Excellent consultation, influencing, and negotiation skills with the ability to engage diverse stakeholders
- Strong analytical and problem-solving skills, with initiative and flexibility in developing robust solutions
- Outstanding communication skills, written and verbal, with the ability to foster effective relationships across IT and business teams
- Experience mentoring or coaching more junior staff is highly desirable
- Awareness of health, safety, and governance responsibilities within a large, complex organisation

Additional Information

- Salary range: $145,000 – $155,000 + 17% superannuation
- Flexible work arrangements available; may be considered relocation within Australia or NZ for candidates with the right higher education and PeopleSoft Campus Solutions experience
- Role involves a balance of business-as-usual (system maintenance, patching) and project work (system modernisation, process improvements, student lifecycle transformation)
- Upcoming initiatives include modernisation projects, scholarship management improvements, identity and access management, and academic calendar review
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