Retail Assistant

2 weeks ago

Perth, Australia Caversham Wildlife Park Full time

We welcome applications anytime to be reviewed as positions arise. This is a great opportunity to work in the exciting customer-focused & fast-paced environment of Guest Services - Popular Perth Tourist Attraction - Customer-focused culture RESPONSIBILITIES Customer Service: - Provide welcoming, approachable, prompt and efficient customer service - Remain aware of work environment by continual monitoring and anticipation of customer requirements - Willingness to make the customer your first priority Ticketing: - Welcome visitors at park entry, using POS system - Provide map & timetable and assist with directions/information - Assist in the sale of souvenirs, gifts and merchandise - Assist with stock replenishment - Assist in the sale of hot and cold light refreshments - Basic food prep (sandwiches, fruit salad, milkshakes, etc - no cooking) - Assist with stock replenishment General Cleaning: - Assist to ensure excellent presentation, health and safety by ensuring floors, windows, tables & chairs, highchairs, shelves/displays, display cabinets/ fridges, appliances, storage areas, etc are clean, tidy and well maintained. - Spot-clean public toilets (outside of professional-cleaner hours). SHIFTS (As at early 2025) We are open 364 days of the year. We roster a variety of full-day and half-day shifts across weekdays and weekends (there are no school-hours, after-school, or full-time positions available). Weekend availability is a requirement for all staff. You must be available to work both Saturdays and Sundays; however you would only be rostered to work one weekend day (alternating each week where possible). Part-time staff typically work between 15 and 25 hours per week. WE WILL BE SEEKING THE FOLLOWING SKILLS AND ATTRIBUTES Customer Service: - Demonstrate an understanding of superior customer service. - Have a personality to suit our tourist-attraction culture. Attributes: - Confidence, assertiveness and composure. - Discretion and tact. - Excellent verbal and written communication skills. - Honesty and integrity. - Commitment to workplace health and safety. - Reliability. - Team player and a willingness to assist. - A "can do" attitude with a drive to achieve excellence. - Enjoy the "hustle and bustle" of a busy workplace. - Understand the importance of workplace confidentiality. Experience: - Efficient use of POS/cash registers and eftpos facilities is highly regarded. - Experience working in a tourist attraction or similar is highly regarded. Other Pre-Requisites: - Be in good health as the position requires you to be on your feet for the shift. - Have a reliable vehicle to get to and from work, without the use of public transport. - Be prepared to provide an up-to-date Police Clearance. - Be prepared to provide a minimum of 2 recent professional verbal references. - This is a permanent part-time position and is therefore not suited to applicants on a working visa. - You would complete an Induction prior to commencement. - You would commence on a 6 month probationary trial period. - A uniform t-shirt, jumper/jacket and name badge are supplied. You would be required to supply full-length pants (dark denim or dark blue) and black, flat, closed-in shoes. #J-18808-Ljbffr

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