Quality and Risk Officer

The Berry Street Yooralla Quality and Risk team holds a large portfolio that spans across the whole organisation. The Quality and Risk portfolio supports the delivery of safe, effective quality services at Berry Street Yooralla. This includes systems that govern quality, audit compliance and risk.

- Hybrid of WFH and office in Richmond & CBD, Wurundjeri Country

- Part time, Fixed term (parental leave cover)

- 2 days a week until Feb 2026, increasing to 3 days a week from March to 4 Oct 2026

- Base $88K pro rata + super and salary packaging

The Opportunity

We are seeking a Quality and Risk Officer to join our dedicated team. In this role, you will provide essential administrative and operational support to ensure our organisation maintains high standards of compliance, governance, and quality assurance. You’ll assist with policy development, manage key registers and databases, and contribute to continuous improvement initiatives.

Key Responsibilities

- Support the development and review of organisational policies and procedures.

- Maintain and update registers and databases, including complaints, volunteer compliance, and contracts.

- Assist with compliance monitoring, audits, and reporting obligations.

- Contribute to quality improvement projects across the organisation.

About You

We are looking for someone with a background in administrative or quality support roles within community services, disability, or related sectors. You will bring strong organisational and time management skills, a keen eye for detail, and the ability to manage competing priorities effectively.

- Understanding of compliance frameworks, risk management, and quality assurance processes.

- Proficiency in Microsoft Office Suite and database management.

- Excellent written and verbal communication skills.

- Commitment to diversity, inclusion, and human rights principles.

- Knowledge of Victorian community services standards, NDIS Quality and Safeguards, and relevant legislation (Equal Opportunity Act, Privacy Act).

⭐️Berry Street Yooralla Benefits⭐️

- Additional salary packaging available that increases your take home pay.

- Flexible work arrangements and generous leave conditions.

- Access to the Employee Assistance Program (EAP), including access for staff members’ immediate family.

How to Apply

Applications including resume and cover letter addressing your suitability for the position to be submitted by Sunday 21 December. Applications will be reviewed upon receipt.

Queries to Kylie Mussared - Director Quality Risk & Safeguarding on kmussared@berrystreet.org.au or 0439 680 823.

We encourage applications from people with lived experience of disability. You'll receive adjustments and support throughout the whole process — from the application stage to starting in the workplace. If you require the position description in a different format or any accommodation or assistance during the application and interview stages please contact Bonnie Pietsch, Talent Acquisition Partner on 0456 653 914.

Please Note;the successful applicant will be subject to comprehensive reference and background checking prior to employment, including a Working with Children Check and National and International Police check if required and NDIS Worker screening check.

We believe in diversity, inclusion and equality and are committed to ensuring that our workplaces are a reflection of the Victorian community. We recognise the benefits that diversity and inclusion brings, and in turn encourage talented people from all backgrounds, abilities and identities to apply to our vacancies.We strongly encourage people with disability, LGBTQIA+, people from culturally and/or linguistically diverse backgrounds and Aboriginal and Torres Strait Islands People to apply.

Berry Street Yooralla is committed to being a child safe, child friendly and child empowering organisation. In everything we do we seek to protect children. We are committed to the cultural safety of Aboriginal and Torres Strait Islander children; children from culturally and/or linguistically diverse backgrounds; children with a disability; children who identify as LGBTQIA+. We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.

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