Retail Site Manager

4 weeks ago

Innisfail, Australia Trinitypet Full time

Posted Thursday 14 August 2025 at 4:00 am

Trinity Petroleum Services Pty Ltd is seeking an experienced and motivated Retail Site Manager to lead the daily operations of our busy fuel and convenience outlet located Innisfail. You will be responsible for ensuring a safe, efficient, and customer-focused environment, while driving team performance and maintaining high operational standards. This is a hands-on leadership role suited to someone with strong people management skills, a commitment to safety and compliance, and a passion for delivering excellent service in a fast-paced retail environment.

Our Innisfail site is a busy fuel retail operation, with a convenience store and hot food options. The site is open 24 hours a day, 7 days a week.

Key responsibilities will include:

- Lead and support the site team to deliver outstanding customer service at all times
- Oversee daily site operations, including fuel, food, and convenience store areas
- Monitor and control stock, ordering, merchandising, and wastage
- Ensure compliance with safety, security, and EH&S standards and procedures
- Manage staff rosters, recruitment, training, and performance
- Volume cash handling and reconciliations
- Food management supervision (including hygiene and food presentation)
- Ensure the site is always clean, well-presented, and operating efficiently

What we are looking for:

- Previous experience in a retail or fuel station leadership role
- Strong people management and staff development skills
- A passion and commitment to succeed
- Outstanding communication across all levels
- Ability to manoeuvre heavy objects (lift up to 18kgs)
- A flexible attitude that will grow and change with the business
- Focus on safety, compliance and continuous improvement
- Flexibility to work across a 24 / 7 roster, including weekends and public holidays

Who we are:

Trinity Petroleum Services is a locally operated company with 16 Fuel & Convenience Retail outlets in Northern Queensland. We are committed to providing exceptional service, supporting our people, and investing in our communities. We offer a supportive team environment, opportunities for growth and development, and a business that recognises hard work and dedication.

We offer a range of benefits to support your well-being and development, including:

- Staff discounts on fuel and in-store purchases
- Access to a fantastic employee benefits platform

This is a wonderful opportunity for an experienced fuel retailer with a hands-on approach to work. An individual who loves to learn, promote positive team relationships through honesty and clear direction; and strives to improve customer satisfaction, loyalty and retention. If you have the above skills and are looking for an exciting and rewarding career, apply today.

Shortlisting and interviews will commence immediately.

Please apply directly, no applications will be received through recruitment agencies.

Applicants must have a valid entitlement to work in Australia. We are an equal employment opportunity organisation which values workforce diversity.

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