▷ Urgent Search: Training and Onboarding ManagerHybrid

5 days ago


Gold Coast City, Australia G'day Group Full time

About Us

Be a part of the team revolutionizing Australian tourism G'day Group, a leader in regional travel experiences, is looking for innovative thinkers to support Bookeasy, a vital business within the G'day Group, through our Support Office and tech teams. We're not just building software; we're building the future of travel for over 300 locations. If you're ready to use your tech skills to drive growth and employee well-being, join us

Our Benefits

·Health & Wellbeing: Flexible work, EAP, discounted health cover, BeWell program.

·Generous Leave: Parental, volunteer, study leave, plus option to purchase more.

·Development Focus: Leadership programs, training support, professional memberships.

·Employee Savings: Discounts on accommodation, experiences, salary packaging.

·ESG Commitment: Fostering a safe workplace, community support, and environmental protection through a five-year strategy.

Your New Role

Design and deliver onboarding/training for customers (Enterprise, Operators, Destinations) and staff. Coordinate implementation, facilitate engaging training (online/in‑person), and drive feature adoption. Bridge the gap between customers and internal teams for smooth implementations. Focus on continuous program improvement. Ensure strong, ongoing customer outcomes.

- Curriculum Development: Design and deliver onboarding/training for customers & staff (live, webinars, self‑paced). Measure & refine effectiveness.

- Client Onboarding: Manage end‑to‑end onboarding for new customers, ensuring smooth transitions and consistent delivery.

- Training & Support: Facilitate customer & internal training to drive feature adoption and maintain ongoing engagement.

- Stakeholder Management: Act as the main point of contact between customers and internal teams, managing expectations.

- Continuous Improvement: Track progress, gather feedback, resolve issues, and contribute to product/process improvements.

Your Skills and Experience

- Experience: Onboarding/Training in SaaS, Tourism Tech (or similar).

- Industry Knowledge: Strong understanding of tourism industry, especially Operators/Destinations.

- Training Expertise: Proven ability to design/deliver engaging adult learning programs.

- Communication Skills: Excellent communication & facilitation skills.

- Technical & Results‑Oriented: Proficient, adaptable, and passionate about customer experience & outcomes.

Join G'day Group: Disrupt, innovate, and ignite your career

Police check & driver's licence required for this role.

#J-18808-Ljbffr



  • Gold Coast City, Australia G'day Group Full time

    About Us Be a part of the team revolutionizing Australian tourism! G'day Group, a leader in regional travel experiences, is looking for innovative thinkers to support Bookeasy, a vital business within the G'day Group, through our Support Office and tech teams. We're not just building software; we're building the future of travel for over 300 locations. If...

  • Legal Assistant

    3 weeks ago


    Gold Coast City, Australia Empire Group Full time

    Supporting a Solicitor and team. Working across mainly residential conveyancing matters. Large law firm. The Role As a Conveyancing Assistant, you will support a Solicitor and team in the Property and Conveyancing Team. Duties include: - Dealing with new client enquiries - Booking appointments, diary management - Ordering searches, registration of...


  • Gold Coast, Australia ReadyTeacher Full time

    **ELICOS Teachers needed urgently for classes on the Gold Coast.** We currently engage teachers for the following types of work: - Relief or cover classes, morning/afternoon/evening as per availability, mostly Monday-Friday. - Employee Trial Period - test out a new workplace and onboard as its employee if you like it and their offer is good for you. -...


  • Gold Coast City, Australia Quality People Full time

    Overview Our client URGENTLY requires a Student Engineer for a 5 months + Contract in Nerang. This role is up to 2-3 days per week during semesters, and full-time during University holidays, to work within a team that provides support services to external customers (third parties) who wish to carry out temporary works/activities or locate their...


  • City of Melbourne, Australia Dixon Appointments Full time

    The Company Our client is a respected institution within the higher education sector, known for its commitment to academic excellence, student support, and innovation. This role presents a great opportunity to contribute to a dynamic team that supports critical university operations, all while working within a values-driven and inclusive...

  • HR Advisor

    1 week ago


    Gold Coast, Australia Rosebel Gold Mines N.V. Full time

    As the **HR Advisor - Talent Acquisition** **and Onboarding** at Rosebel Gold Mines, you'll oversee the complete hiring process, including recruitment and onboarding. You will work with hiring managers to identify staffing needs, develop recruitment strategies, and facilitate the onboarding of new hires, ensuring they acclimate effectively to the company's...


  • Gold Coast City, Australia dnata catering and retail Full time

    Overview Want to elevate your career to a Higher Altitude? Bring your financial skills to Australia/'s largest and most awarded air services provider, and watch your career soar. At dnata catering & retail, the sky/'s truly the limit! We are seeking an experienced and motivated Revenue Analyst to join our Corporate Finance team based at our Head Office...


  • Gold Coast City, Australia Oscar Wylee Pty Full time

    We are seeking a qualified and AHPRA-registered Optometrist to join our globally expanding network of optometry services. Part-time opportunity available to cover Saturdays and Sundays. Joint Venture Partnership opportunities and relocation support are also available. Stay on trend with a free pair of prescription glasses every six months! Oscar Wylee is...


  • Gold Coast, Australia The Star Entertainment Group Full time

    **TALENT ONBOARDING COORDINATOR - PEOPLE & PERFORMANCE** The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection...


  • Gold Coast City, Australia Foot Locker, Inc. Full time

    Overview This Season, Make Your Move – Foot Locker Surfers Paradise Foot Locker is a global leader in athletic footwear and apparel, with a strong presence in Australia. Known for its deep connection to sneaker culture, Foot Locker offers the latest and greatest from top brands like Nike, adidas, Jordan, ASICS, Puma, and more. Foot Locker is more than...