Hospitality Assistant

The Opportunity

At Infinite Aged Care, we pride ourselves on providing an environment that encourages and enables residents to remain independent and live their best lives with Infinite every day We have a permanent full-time position for a Barista / Cafe Allrounder at our [insert location], which is a [insert bed count] residential home. [Insert location hyperlink from website]

Our Barista / Cafe Allrounder creates a friendly and customer service-oriented environment where residents and their families can socialize over a hot or cold beverage or snack. Typical responsibilities include:

- Welcoming all customers with a warm, friendly, and helpful personality and attitude.
- Serving a range of snacks, including hot and cold sandwiches, cakes, muffins, etc.
- Preparing and serving hot and cold (non-alcoholic) beverages — it is essential to have a barista certificate and make great coffees
- Cleaning the kitchen, service areas, and dining area around the coffee shop.
- Following and executing daily, weekly, and monthly procedures to maintain high-quality cafe operations.
- Working with the Chef Manager to discuss supply needs for the cafe.
- Ensuring the cafe area is free of hazards, trips, slips, or other safety issues.
- Maintaining a professional, respectful, and inviting cafe environment that reflects positively on our company.
- Providing backup support in dining room service when required.

This role is physical, requiring bending, squatting, lifting, and pushing items to perform daily tasks safely. It is important that you can perform these tasks without risking injury to yourself, colleagues, or residents.

About You

At Infinite Aged Care, we value attitude and aptitude; experience in aged care is not necessary. Formal qualifications like a Cert II in Hospitality are highly regarded, but a friendly disposition, willingness to help, and experience in customer service or hospitality (retail, coffee shop, bar, restaurant) are more important.

Additionally, you must have:

- Demonstrated barista and cafe hospitality experience with a passion for friendly customer service.
- A strong safety attitude and vigilance in hazard removal.
- The ability to work independently, be a self-starter, confident, and communicate well, especially with kitchen staff.
- Problem-solving skills, initiative, and the ability to perform at a high standard.
- Excellent communication and interpersonal skills, with the ability to make people feel welcome.
- Hardworking, flexible, and available to cover shifts.

Benefits - Why work for us?

- Free mandatory and self-paced training modules during employment.
- Extra income via Carefriends employee referral program (unlimited referrals).
- Extra income through weekly shift bidding for additional shifts.
- A structured induction with an assigned buddy for your initial shifts.
- Opportunities to cross-skill into hospitality and resident engagement teams.
- Discounted Fitness Passport for health and wellbeing sessions.
- Career opportunities across our 17 homes nationwide.
- Employee Assistance Program for family, financial, and wellbeing support.
- Discounted retail, fuel, and technology items via Flare.
- Discounted health insurance with Australian Unity.

Join us and help make aged care great

Note: To succeed in this role, you will need to complete pre-employment checks, hold a current NDIS clearance, or be willing to apply for one (How to apply | NDIS). You will also need to provide proof of age (driver's license or age card); passports are not accepted. If you lack these, you must apply through your state Department of Transport websites.

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