Tag Heuer

At TAG Heuer and as a member of LVMH Watches & Jewellery division, you will have the opportunity to work with some the most iconic luxury timepieces in the world and play a key role in crafting an unforgettable experience for our clients. You will have access to exclusive training and development opportunities to empower you and feed a curiosity and growth mindset.

Overview

MAIN MISSIONS:

Responsibilities

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Performance-driven salesperson who consistently seeks to achieve sales targets through selling techniques and collaboration

- Plays a central role on the sales floor, increasing boutique sales and achieving objectives by working on personal KPIs, delivering memorable experiences and services in store

- Supports colleagues and other team members in the boutique

- Maintains an omnichannel mindset to ensure the best client experience, considering all possible touchpoints

- Proposes new ideas to develop sales (merchandising, events, product mix, etc.)

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Client development specialist who leverages all available resources to build long-lasting personal connections with clients

- Embodies TAG Heuer's brand DNA and acts as a passionate Brand Ambassador in and outside the boutique, especially at events

- Achieves individual clienteling objectives (outreaches, appointments, sales from appointments), leveraging all provided tools

- Ensures qualitative client data collection and leverages data to address clients in a personally relevant way, capitalizing on opportunities to grow the business

- Communicates the brand story and DNA in an inspiring way, including advantages and technical details to build trust and long-lasting relationships

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Active contributor to operations excellence who respects retail and administrative processes on the floor

- Contributes to daily processes under the supervision of Boutique management (inventory, cash, security, store opening and closing)

- Uses tools properly (CEGID, Salesforce) and performs Visual Merchandising (VM)

- Coordinates aftersales operations until the return of the watch

- Applies guidelines related to grooming, attitudes, and Visual Merchandising (window animation, product presentation, catalogues)

- Contributes to a positive, inclusive and supportive work environment

- Contributes to store maintenance

- Ensures compliance with internal control policies

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