Account Manager

Account Manager - Home

About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Key Job Responsibilities and Duties:

- Pro-active communication with Home partners of your designated portfolio in Australia by telephone and by internal messaging and visiting the partners to assist with the development of the business

- Responsible for a portfolio of Home partners where you are the first point of contact, answering questions and following up when needed, also responsible for evaluating local market characteristics, trends and drivers

- Responsible for maintaining a stable relationship with the Home partners (i.e. frequent performance calls and visits to ensure they offer Booking.com’s customers the best availability and supply in the region)

- Be knowledgeable on Booking.com’s products so that their benefits and usage can be explained to Partners

- Help identifying new potential partner leads and support the onboarding of new partners

- Working closely with the Connectivity team to share advanced knowledge of connectivity opportunities with partners.

- Participating, organizing and coordinating Tourist Trade Fair visits related to Booking Home Partners Marketspace.

- Support the organization of events, such as workshops and webinars, for partners. Also encouraged to attend the partner events for their portfolio

Qualifications & Skills:

- Knowledge about Vacation Rental market

- Significant experience in a relevant account management/sales/business development function

- Proficient in spoken and written English

- Proved experience within e-commerce and/or travel industry

- Proactive with a sense of responsibility and can work independently

- Accurate, strong analytical skills and an eye for detail

- A team player, self-motivated, flexible and open to change

- This role must be based in the Sydney office - hybrid work arrangements.

- Possesses a full Australian car driver’s license

- Travel for work: up to 50% of the time

- This role does not support work visa sponsorship nor relocation

Total Reward Philosophy:

- The benefits and perks offered by the company. These can be found here.

- Hybrid way of Working program

Benefits & Perks - Global Impact, Personal Relevance:

- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

- Industry leading product discounts – up to 1400 per year – for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Inclusion at Booking.com:

At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.

Application Process:

- Let’s go places together: How we Hire

- This role does not come with relocation assistance.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

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