QA Engineer

QA Engineer – Smart Communications

As a QA Engineer you will be responsible for assessing the quality of the SmartIQ product by evaluating and testing changes, reviewing and creating automated tests wherever possible, and manually testing when necessary. The overall responsibility is, alongside other team members, to verify that products function according to user requirements and conform to Smart Communications guidelines. As your role develops, you will be a member of an Agile Team, playing multidisciplinary roles, contributing to product changes, and participating in continuous improvement of the technical engineering practices to keep abreast with the IT industry.

About Smart Communications

Smart Communications provides the platform that leading organizations trust to deliver personalized, consistent, and compliant conversations across all touchpoints and channels. The Conversation Cloud™ consists of SmartCOMM™, SmartIQ™ for digital forms transformation, and SmartDX™ , for trade documentation. Over 650 enterprise organizations across the globe rely on Smart Communications to simplify and automate complex processes and deliver highly secure, frictionless experiences across the customer lifecycle. To learn more, visit smartcommunications.com.

Who are you?

You are a talented and enthusiastic QA Engineer. You have proven experience in developing integration tests and automation scripts using industry best practices and frameworks. You’ve created automated test libraries which are not only functional but also “clean”, well‑constructed and maintainable. You’re never comfortable with the new feature until your automation libraries cover the key functionality.

You’re passionate about Software Quality and have explored various automation test frameworks and tools for testing both server‑side and client‑side components, working with some professionally and keeping an eye on others. You’ve had the chance to compare how they work for different problems and have opinions about what works best in what situation. You’re completely comfortable working on automation as well as testing and exploring the software manually.

You like working in an Agile development environment and take responsibility for getting things done as part of a team. You want to be the best you can be and embrace the chance to learn and adapt. You almost always get done what you say you will, and if you don’t you take the time to learn from the experience.

What we’re looking for:

- Automated testing with C# (or strong similar experience and a keen desire to learn)

- Manual exploratory testing

- Analytical and problem‑solving skills

- Excellent written and oral communication skills

- Team player who can plan and manage their own time effectively

- Fast learner who enjoys picking up new skills

Advantageous skills/experience:

- C# .Net

- Selenium

- NUnit

- Cloud technologies (AWS and Azure)

- Experience working with continuous integration and continuous delivery techniques

- Mobile application testing

- Web security

- Knowledge and experience of SmartIQ

We look for the following SMART values in everyone we hire at Smart Communications:

- S peak Openly – We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We’re not complainers we’re problem solvers.

- M ake a Difference – We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don’t sit on the sidelines.

- A gile & Flexible – We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask “why?” so that we can help remove complexity. We don’t allow hurdles to get in our way.

- R esults‑Focused – We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don’t believe in being busy for the sake of being busy, we focus on productivity.

- T eamwork – We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don’t want anyone to feel disengaged, we’re in this together

What’s the deal?

We will provide you with the tools, equipment and support to give you the best possible chance of success and over‑achieving your goals. Salary will depend on your experience and will be highly competitive. All our packages include an annual bonus based on the Company’s performance, so we are all incentivised to over‑achieve

In addition to a friendly, flexible and fun working environment, we provide a range of other benefits, including vision benefits, subsidised gym membership and 20 days holiday allowance.

Located in the heart of the city in both Sydney and Canberra, our offices are a friendly, tight‑knit environment that house our APAC Sales, Marketing, Technology, Customer and Corporate teams. This role has a hybrid setup with occasional work from the office required.

So, if we interest you, please let us know by applying for this position and tell us all about yourself.

Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of colour, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity.

To learn more about Smart Communications visit:

https://www.smartcommunications.com/

#J-18808-Ljbffr