Field Tech Analyst

3 weeks ago

Sydney, Australia NTT DATA, Inc. Full time

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NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Field Tech Analyst - Windows OS to join our team in Sydney, Tasmania (AU-TAS), Australia (AU).

Job role & responsibilities:

- This position is suitable for a college graduate entering the workforce in their field of study.
- They understand basic principles, methods, technologies, and practices related to their professional field but may have limited practical experience.
- They handle detailed problems requiring standard solutions.
- They receive general guidance from their supervisor, are assigned specific deliverables, and may work as part of a team.
- Performs troubleshooting, parts replacement, system upgrades, advanced deployment, and repairs on desktops, notebooks, and printers.
- Uses advanced tools and technical knowledge to resolve client issues and conduct scheduled installations.
- Provides technical feedback to improve service delivery processes.
- May act as a team lead and coach team members occasionally.

Job requirements:

- Typically requires 3-5 years of relevant experience.
- Undergraduate degree or equivalent experience and education.
- Proficient in Windows operating systems.
- Knowledge of Linux/Unix operating systems may be beneficial.
- Ability to perform physical tasks required in an office setting.
- Must be able to perform essential responsibilities with or without reasonable accommodations.
- Willingness to travel, including overnight domestic or international trips.

About NTT DATA

NTT DATA is a $30 billion global leader in business and technology services, serving 75% of the Fortune Global 100. We are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts across more than 50 countries and a strong partner ecosystem. Our services include consulting, data and AI, industry solutions, and the development and management of applications, infrastructure, and connectivity. We are a leading provider of digital and AI infrastructure. NTT DATA is part of NTT Group, which invests over $3.6 billion annually in R&D to support digital transformation. Visit us at https://us.nttdata.com

NTT DATA is committed to accessibility. If you need assistance with the application process or have accessibility concerns, please contact us at https://us.nttdata.com/en/contact-us. This contact is for accommodation requests only and not for application status inquiries.

NTT DATA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For our EEO Policy Statement and more information on EEO rights and Pay Transparency, please visit the respective links.

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