Senior Marketing Consultant

Job Category: Banking and Financial Services

Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks.

As a Senior Marketing Consultant – Content, you’ll play a key role in inspiring socially aware Australians to use their money as a force for good. Working across the Bank Australia and Qudos Bank brands, you’ll lead the creation of compelling owned-channelcontent that builds genuine connection, drives engagement, and grows brand awareness. From blogs andorganic social media to video and newsletters, you’ll take ideas from concept to execution—always guided by data, strategy, and purpose. You’ll collaborate across teams, brief and liaise with external agencies, mentor others, and help shape a content culture that reflects our values and vision for a thriving future.

Ideally, please include in your application a portfolio link or direction to previous examples of work. If shortlisted for interview you’ll be briefed to prepare a short task beforehand.

This role is based in either of our Melbourne or Sydney head offices (hybrid).

- We have big plans to become Australia’s leading purpose-driven bank.
- As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, balancing profit and purpose.
- Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
- We offer flexible working options, competitive salary and 13% super.
- Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships.
- We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave.
- We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
- We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
- We care for a conservation reserve – where we work with key partner organisations to protect threatened species and involve staff in conservation.

What you will be doing

- Plan, manage and execute content calendars across all owned channels for Bank Australia and Qudos Bank
- Create engaging written, visual and video content for blogs, social media, newsletters, digital screens, and more(balancing hands-on delivery and project management)
- Collaborate with internal teams and externalcreative/content/design agenciesto deliver content aligned with brand strategy and values
- Interview staff, customers and partners to uncover compelling stories, and appear on camera where needed
- Lead organic social media management and community engagement, including monitoring and responding across platforms
- Support the contact centre with social media customer service and help manage reputational issues
- Track and report on content performance, using insights to refine and improve future content
- Contribute to annual marketing planning and impact reporting, and support out-of-hours content needs on a rotating basis

What you will bring

- Strong experience in content marketing, copywriting, video production or social media
- Tertiary qualifications in marketing, digital UX or content production, or equivalent professional experience
- Exceptional writing and editing skills, with the ability to adapt tone and style across multiple brand identities
- Strong content planning and storytelling capabilities, with a focus on engagement and impact
- Proficiency in design and video editing tools (e.g. Canva, Figma, Adobe, CapCut Pro, Premiere Pro)
- Experience using project and social media management tools (e.g. Asana, Jira, Emplifi, Sprout)
- Skilled in data analysis and reporting to refine content performance and strategy
- Effective community management with a balance of brand awareness and customer service
- Creative, organised and agile, with the ability to respond quickly to trends and opportunities
- Strong mentoring, collaboration and stakeholder engagement skills
- Commitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos.

Contact Lucy Berry as hiring manager on lucy.berry@bankaust.com.au to discuss the role and request a detailed position description.

By submitting an application you agree to Bank Australia’s Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date.If you wish to be considered, please submit your application as soon as possible. Please note, the successful candidate will be subject to satisfactory background checks including but not limited to police and previous employment.

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