[Apply in 3 Minutes] Housing Coach

TeamHEALTH is excited to be launching a new program, and we are seeking motivated and passionate individuals to join our team. We are currently recruiting 1 Housing Coach to commence employment immediately, with a total of 4 Housing Coaches to be employed once the program is fully operational.

The Housing Coach plays a vital role in supporting individuals who are exiting homelessness to stabilise, regain independence, and transition into long-term, sustainable housing. Grounded in recovery oriented and trauma informed practice, the role works alongside people with complex needs to identify strengths, develop skills, and connect with supports that promote stability, wellbeing, and inclusion.

This role provides flexible, person-centred support across a range of transitional housing settings. It focuses first on stabilising the individual in short to medium term accommodation, and then on preparing and supporting them into permanent housing whether social, affordable, or private rental. The Housing Coach builds strong relationships with Tenants, housing providers, and community services to ensure wraparound supports are responsive, culturally safe, and aligned with individual goals.

The Housing Program aims to provide increased opportunities by providing suitable pathways for people whose lives are severely affected by complex life challenges. The aim is to support recovery, reduce social isolation and improve independent living and employment outcomes. The Housing Program uses a strengths based approach and offers the opportunity to access one to one support as required.

The Housing Coach will manage a case load supporting Tenants to develop their individual action plan and assist in access and referral to appropriate support services as identified in their plan to achieve independent living in the community. The Housing Coach must be willing to work across all Housing Programs and participate in a rotating roster including evenings and weekends.

Essential for Position

- Appropriate qualifications in a community services, mental health or related area.
- Demonstrated experience in the delivery of services to people with complex needs.
- Demonstrated ability to uphold the rights of people and their families.
- Demonstrated ability to form partnerships and work collaboratively with all stakeholders including Tenants, clinical services, carer and other service providers.
- Demonstrated high level of communication skills (written and verbal), with the ability to interact with a diverse range of people.
- Demonstrated ethical work practices including an understanding of appropriate personal boundaries.
- Action orientated, flexible and innovative approach.
- Demonstrated computer literacy in a Microsoft Office environment.

Desirable for Position

- Certificate IV in Housing / Homelessness or willingness to obtain.
- Senior First Aid Certificate or willingness to obtain.
- Mental health experience is an advantage.

The successful applicant will begin working from TeamHEALTH’s Head Office before transitioning to our new housing site when the program is up and running. At that stage, you will commence rostered shifts that include weekdays and weekends, with a mix of day and afternoon shifts. Shifts are a maximum of 8 hours, with two consecutive days off each week.

Please note: Weekend penalty rates apply once the program commences, offering great additional earning potential.

Candidates not selected for the first role may be placed on a shortlist for future Housing Coach positions as the program expands.

TeamHEALTH recognises the value of experience in all facets of life and work and encourages individuals with a lived experience of mental illness to apply.

TeamHEALTH offers above award conditions including 5 weeks annual leave, salary packaging and a friendly and flexible work environment. An attractive salary package will be negotiated with the successful applicant commensurate with qualifications and experience.

Please note applications must include a Resume and Cover Letter addressing the Key Selection Criteria including essential for the position. Applications not containing a Cover Letter addressing the Key Selection Criteria will not be considered.

If you would like further information, please contact our Human Resources Team hr@teamhealth.asn.au or teamhealth.asn.au/careers

Expression of Interest closes Friday 17 October 2025.

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