Housekeeping Supervisor

8 months ago

Sydney, Australia Capella Hotel Group Full time

Sydney, NSW, AUS_
- _per hour_
- _Hourly_
- _Full Time_

**About Capella Hotels and Resorts.**

Capella Sydney is the culmination of a stunning transformation of the heritage-listed Department of Education sandstone building, into a luxury hotel that welcome guests and patrons alike into the impressive building for the first time in history. Delivering a guest experience unlike any other paired with lavish amenities, magnificent architecture and refined interiors, Capella Sydney becomes the ultimate destination hotel for both local and international guests alike, establishing it as one of the finest hotels in the world.

**Job Overview**

The Housekeeping Supervisor is dedicated to providing the highest standard of Capella in the curation of a luxury comfort experience to all guests. The individual is responsible for the upkeep and cleanliness of all guest areas and ensures that they meet the highest standards of the hotel.

**Key Responsibilities**

Administration:

- Assists the Executive Housekeeper in the smooth and efficient running of the housekeeping department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are Strictly adhered to.
- Assists in the preparation and updating of the Housekeeping Departmental Operations Manual.
- Read and update the communications book daily.
- Coordinates and maintains equipment maintenance reports and records.

Customer Service:

- Handle guest and colleague enquires in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow up.
- To maintain a high standard of personal appearance and hygiene adhere to the hotel and Forbes grooming standards.
- To maintain good working relationship with your colleague and all other departments.

Main Duties:

- Provides inspirational leadership, clear vision and direction to team members to ensure delivery of the Capella brand with uncompromising values, honor and integrity, also to create and delivering personalized, unique, memorable and an exceptional experience for our guests and team members.
- To ensure that Forbes standards of cleanliness is followed and set up in all areas
- front of house and back of house.
- To report to the Housekeeping Office. Security or Duty Manager any unusual incidents, complaints, unauthorized persons in rooms, public areas, missing or damaged hotel property and lost and found items. (Reporting any suspicious activity to Security.)
- Responsible for the performance of the Public Area Attendants by coordinating the daily tasks, providing supervision, training and guidance to ensure highest level of cleanliness according to the hotel's standards.

Other Duties:

- Cleaning and maintaining restrooms, guest lifts, guest corridors, lobby areas, all windows, hotel driveway, all public doors, restaurant areas, all function spaces, spa areas, front and back of house offices, and all back of house areas.
- Ensure all heritage items is maintain in good will.
- Cleaning any spilled of food, drink, vomit, and removing any trash from the hotel.
- To read the hotel's Colleague Handbook and TCM have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.

**Talent Profile**
- Experiences in similar role at luxury hotels/resorts
- Excellent interpersonal skills with personable character, a team player and good at cultivating guest relations.
- Basic command of written and spoken English
- Knowledge of cleaning procedures, chemicals and surfaces
- Valid working rights in Australia

  • Housekeeping Supervisor

    6 months ago

    Sydney, Australia RAC Full time

    Housekeeping Supervisor - Live and work in the beautiful Karri Valley forest, approximately 15 minutes from Pemberton - Self-contained accommodation and utilities available at a discounted rate - Work for a purpose-led WA organisation **The Role** This role is a fundamental player in leading a high quality Housekeeping team supporting the Housekeeping...

  • Housekeeping Supervisor

    6 months ago

    Sydney, Australia RAC Full time

    Housekeeping Supervisor - Live and work in the beautiful Karri Valley forest, approximately 15 minutes from Pemberton - Free self-contained accommodation and utilities available - Work for a purpose-led WA organisation **The Role** This role is a fundamental player in leading a high quality Housekeeping team supporting the Housekeeping Manager. Key...

  • Housekeeping Supervisors

    7 months ago

    Sydney, Australia silk Full time

    Multiple locations in Sydney - Permanent positions available - Career path to Executive Housekeeper **_Let us introduce Silk Hospitality!_** **Silk Hospitality** is a proudly Australian owned and operated hotel services company, headquartered in Perth, WA. Established locally in 2010, **Silk** is an industry leader in the provision of comprehensive and...

  • Housekeeping Supervisor

    6 months ago

    Sydney, Australia RAC Full time

    Housekeeping Supervisor As Housekeeping Supervisor, you will be a fundamental player in leading a high quality team supporting the Housekeeping Manager. RAC Monkey Mia Resort is located in the Shark Bay World Heritage Area, alongside the picturesque Francois Peron National Park. Our resort is internationally renowned for the friendly dolphins that visit the...

  • Housekeeping Supervisors

    4 months ago

    Sydney, Australia Hilton Full time

    Housekeeping Supervisors Before you get started **YES** , we do have the **BEST Team Member Travel Program** with **HUGE discounts** on hotel rooms for our Team Members! **Why you'll love working for Hilton!** - Access to the world's best Team Member Travel Program with highly discounted rates - Discounts of up to 25-50% on products and services in...

  • Housekeeping Supervisor

    2 months ago

    Sydney, Australia ahs hospitality Full time

    **Contract Type**: - Part Time**Location**: - Sydney C B D - New South Wales**Industry**: - Housekeeping Supervisor**Contact Name**: - Jaezelle Reyes**Date Published**: - 25-Oct-2024**We offer**: - $25.80 to $58.05 per hour - Paid training and development - The opportunity to be a part of a vibrant and dedicated team - Discounts on private health...

  • Housekeeping Supervisors

    3 months ago

    Sydney, Australia Silk Hospitality Full time

    Multiple locations in Sydney Permanent positions available Career path to Executive Housekeeper Let us introduce Silk Hospitality! Silk Hospitality is a proudly Australian owned and operated hotel services company, headquartered in Perth, WA. Established locally in 2010, Silk is an industry leader in the provision of comprehensive and high-quality...

  • Housekeeping Supervisor

    6 months ago

    Sydney, Australia LUXXE Outsourced Hotel Services Full time

    **Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!** **About Us...** **LUXXE Outsourced Hotel Services** is a home-grown Australian boutique services company operating in Melbourne, Canberra, Sydney, Brisbane,...

  • Housekeeping Supervisor

    6 months ago

    Sydney, Australia LUXXE Outsourced Hotel Services Full time

    **Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!** **About Us...** **LUXXE Outsourced Hotel Services** is a home-grown Australian boutique services company operating in Melbourne, Canberra, Sydney, Brisbane,...

  • Housekeeping Supervisor

    7 months ago

    Sydney, Australia LUXXE Outsourced Hotel Services Full time

    **Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!** **About Us...** **LUXXE Outsourced Hotel Services** is a home-grown Australian boutique services company operating in Melbourne, Canberra, Sydney, Brisbane,...

  • Housekeeping Supervisor

    1 month ago

    Sydney, Australia Leisure Accommodation Collective Full time

    **Join our team at The Village Sydney, as our Housekeeping Supervisor.** **About us** Between The Village hostels and our new hybrid hotel-hostel brand Drifter, Leisure Accommodation Collective (LA/Co) operates some of Australia and New Zealand’s favourite stays. And things are just getting better. The Village brand has eight venues across the country...

  • Housekeeping Supervisor

    3 months ago

    Sydney, Australia AccorHotel Full time

    **Company Description** Swissôtel Sydney is a luxury five-star hotel located in the heart of Sydney's business, retail and entertainment district. The hotel boasts 369 beautifully appointed guest rooms and suites offering contemporary living for the modern business or leisure traveller. Facilities include the award-winning spa centre Spa & Sport, a fully...

  • Housekeeping Supervisor

    2 months ago

    Sydney Olympic Park, Australia AccorHotel Full time

    **Company Description** Accor's Ibis Budget Sydney Sydney Olympic Park have an exciting opportunity for a rising star to join the team as a Part Time Housekeeping Supervisor in a thriving and exciting environment! **Job Description** What You Will Be Doing**: - Motivating, engaging and training your housekeeping team - Managing all operational and...

  • Housekeeping Supervisor

    1 month ago

    Sydney, Australia Veriu Full time

    Posted: 11/11/2024 Closing Date: 13/12/2024 Job Type: Permanent - Part Time Location: Sydney Metropolitan Job Category: Housekeeping **We are Veriu Group (pronounced 'Very You')!** Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to...

  • Housekeeping Supervisor

    7 months ago

    Sydney, Australia Accor Apartments & Realty Full time

    Mantra 2 Bond Street offers centrally located accommodation in Sydney’s premier shopping, entertainment and financial precincts. Offering sophisticated cosmopolitan style rooms including executive studios, one and two bedroom apartments and a three-bedroom penthouse, most with stunning city views. When hunger strikes guests can enjoy dining at Memento...

  • Housekeeping Supervisor

    2 months ago

    Sydney, Australia Accor Apartments & Realty Full time

    Mantra 2 Bond Street is centrally located in the Sydney CBD. Offering sophisticated cosmopolitan style rooms including executive studios, one and two bedroom apartments and a three-bedroom penthouse, most with stunning city views. When hunger strikes guests enjoy dining within Georgie, New York inspired neighbourhood wine bar and bistro. With Sydney's famed...

  • Housekeeping Supervisor

    4 weeks ago

    Sydney, New South Wales, Australia Veriu Group Full time

    At Veriu Group, we are committed to providing exceptional experiences for our guests. We're looking for a skilled Housekeeping Supervisor to join our team at Veriu Macquarie Park.About the RoleThis is an exciting opportunity to be part of a fast-paced environment where no day is the same. As a Housekeeping Supervisor, you will assist in setting up...

  • Housekeeping Supervisor

    7 months ago

    Sydney Olympic Park, Australia AccorHotel Full time

    **Company Description** At Accor, creating exceptional guest experiences is an obsession. Everything we do, we do to ensure our guests Feel Welcome and Feel Valued. With over 4,000 properties across 90 countries, we are a true international brand. Pullman, Novotel and Ibis Hotels Sydney Olympic Park form part of the most unique Hotel precinct in NSW, being...

  • Housekeeping Services Supervisor

    7 months ago

    Sydney, Australia The Star Entertainment Group Full time

    **The Darling Hotel: Where Luxury Meets Forbes Five-Star Excellence!** Step into the epitome of luxury at The Darling Hotel, Sydney's first and only luxury hotel with the coveted Forbes five-star rating. As a Housekeeping Services Supervisor, you'll play a vital role in delivering impeccable guest service, ensuring all guest rooms are immaculate and...

  • Housekeeping Supervisor

    6 months ago

    North Sydney, Australia LUXXE Outsourced Hotel Services Full time

    **Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!**: - ** Close to Public Transport.** **Exciting Part Time opportunity now exist for a reliable and experienced Housekeeping Professionals to join our amazing and...