Disability Employment Services

2 months ago

Warragul, Australia Interact Australia Full time

**About Us**

Interact Australia work to promote social inclusion, health and wellbeing by empowering people to achieve their full potential. As a values based not-for-profit organisation, we champion and support people with a disability in their choices, offering a range of person-centred supports, matched to meet unique circumstances and individual needs. Offering support services in NDIS and Disability Employment services (DES) across VIC, QLD, SA and TAS. We are looking for passionate individuals to join our supportive team in VIC based in our Warragul office.

Interact is proudly part of IntoWork a national group of businesses, opening doors to apprenticeships, training, employment and support.

**Working with Interact**
- Interact Australia value every employee by acknowledging and respecting their individuality, by inspiring action & change, and by creating connections to achieve social inclusion and equality. Benefits of working with us include:_
- Competitive remuneration package
- Generous salary packaging options
- Learning and Development opportunities
- Employee Assistance Program
- Career progression

**About the role**

The role devises interventions and solutions to work with customers and employers to improve prospects of maintaining sustainable employment, while also working with employers to appropriately plan and develop their workforce to create future employment opportunities and to improve overall staff retention.

A solid understanding of person-centred case management principles including barrier management is core to continued success as well as a detailed understanding of the principles of workforce planning.

The Workforce Partner will be well versed in the National Standards for Disability Services and will create future employment opportunities for people with a disability through identifying opportunities to deliver training around workplace diversity and customised employment.

**Your key responsibilities include, but are not limited to**:

- Build a pipeline of customers through active community engagement and networking
- Business development activities to identify new and ongoing employment opportunities and to develop a strong understanding of the local labour market
- Develop strong relationships with customers, both face to face and over the phone, to understand their placement potential and the actions needed to assist them to be job ready
- Conduct customer appointments and guide customers through the process, identify barriers and devise appropriate management plans and pathways
- Maintain progress reviews and identify next steps at each milestone
- Meet your performance indicators by converting sales leads into placements
- Deliver effective and timely communication and post placement care to both employers and customers

**To be successful in this role, you will have**:

- Excellent customer and client interpersonal skills
- Excellent verbal and written communication skills
- An eagerness to learn and grow within the industry
- Strong team player attributes
- Ability to prioritise workload, use initiative and multi-task
- Self-motivated and enthusiastic
- High level of computer literacy
- Australian Driver's Licence mandatory requirement

**Interact Australia embraces and celebrates the diversity of our workforce. We are committed to fostering a culture of belonging and community for our clients, participants, and employees.

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