Current jobs related to Case Manager - Perth - Synergy AU

  • Senior Project Manager

    2 weeks ago

    Perth, Western Australia CaSE International Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Project Engineer to join our team at CaSE International. As a Senior Project Engineer, you will play a key role in ensuring the successful delivery of our civil engineering projects.Key ResponsibilitiesCoordinate and control engineering works for designated projects, ensuring timely and...

  • Senior Project Manager

    2 weeks ago

    Perth, Western Australia CaSE International Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Project Engineer to join our team at CaSE International. As a Senior Project Engineer, you will play a key role in the successful delivery of our civil engineering projects.Key ResponsibilitiesEnsure the effective coordination and control of engineering works for designated projects.Assist...

  • Senior Project Manager

    2 weeks ago

    Perth, Western Australia CaSE International Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Project Engineer to join our team at CaSE International. As a key member of our engineering team, you will be responsible for ensuring the effective coordination and control of engineering works for designated projects.Key ResponsibilitiesQuality, Environmental and SafetyEnsure that quality...

  • Senior Project Engineer

    2 weeks ago

    Perth, Western Australia CaSE International Full time

    About the RoleWe are seeking a highly skilled Senior Project Engineer to join our team at CaSE International. As a key member of our engineering team, you will be responsible for ensuring the effective coordination and control of engineering works for designated projects.Key ResponsibilitiesCoordinate and control engineering works to ensure projects are...

  • Senior Project Engineer

    6 days ago

    Perth, Western Australia CaSE International Full time

    About the RoleWe are seeking a highly skilled Senior Project Engineer to join our team at CaSE International. As a key member of our engineering team, you will be responsible for ensuring the effective coordination and control of engineering works for designated projects.Key ResponsibilitiesQuality, Environmental and Safety: Ensure quality and environmental...

  • Case Managers

    6 months ago

    Perth, Australia HOBAN Recruitment Full time

    As a Case Management leader, you will be responsible for guiding your team through complex work guided by legislation, policies, procedures, standards, methodologies, and precedents. Your role will involve providing leadership, planning, resource management, performance management, and decision making for the Team Membership within the work area. Key...

  • Case Management

    4 months ago

    Perth, Australia DFP Recruitment Services Full time

    **Job description**: **APS6 Case Management Officer - Multiple positions** - ** 12 month contract with extension**: - ** Perth CBD Location**: - ** $60.26ph + Super** **About the Team** **About the Role** The APS6 Case Management Officer is accountable under limited direction to undertake complex work that is guided by legislation, policies, procedures,...

  • Case Management

    4 months ago

    Perth, Australia DFP Recruitment Services Full time

    **Job description**: **APS6 Case Management Officer - Multiple positions** - ** 12 month contract with extension**: - ** Perth CBD Location**: - ** $60.25ph + Super** **About the Team** **About the Role** The APS6 Case Management Officer is accountable under limited direction to undertake complex work that is guided by legislation, policies, procedures,...

  • Senior Project Engineer

    6 days ago

    Perth, Western Australia CaSE International Full time

    About the RoleWe are seeking a highly skilled Senior Project Engineer to join our team at CaSE International. As a key member of our engineering team, you will be responsible for ensuring the effective coordination and control of engineering works for designated projects.Key ResponsibilitiesCoordinate and control engineering works for designated projects,...

  • Case Manager

    1 week ago

    Perth, Western Australia HOBAN Full time

    About the RoleHOBAN Recruitment is seeking a skilled Case Manager for an APS6 equivalent level position within a dynamic government agency.We are looking for experienced and motivated Case Management professionals to ensure timely and consistent resolution of external review applications.This is a 6-month assignment with the possibility of extension, paying...

  • Case Manager

    4 months ago

    Perth, Australia Stream Recruitment Group Pty Ltd Full time

    ASAP start - Ongoing Positions - Excellent $$ and benefits! - Supportive teams - working with other Social Workers and Clinicians! **Case Worker - Mental Health** **THE POSITION**: **Stream Healthcare** is recruiting Case Manager in Regional WA! We are looking for experienced Case Manager that have an interest in relocating, living and working in regional...

  • Case Manager

    3 weeks ago

    Perth, Australia HOBAN Full time

    HOBAN Recruitment is seeking a skilled Case Manager for an APS6 equivalent level position within a dynamic government agency You must be an Australian Citizen to apply for this role.We are seeking experienced and motivated Case Management professionals to ensure timely and consistent resolution of external review applications. This is a 6-month assignment...

  • Case Manager

    2 weeks ago

    Perth, Australia HOBAN Recruitment Full time

    HOBAN Recruitment is seeking a skilled Case Manager for an APS6 equivalent level position within a dynamic government agency You must be an Australian Citizen to apply for this role.We are seeking experienced and motivated Case Management professionals to ensure timely and consistent resolution of external review applications. This is a 6-month assignment...

  • Aps6 Case Manager

    4 months ago

    Perth, Australia HAYS Full time

    APS6 Case Management Officer required for 12M contracy in Perth **Your new company** We are partnering with a Federal Government Department who are looking for an APS6 Case Manager to join their National Case Management Branch on a 12-month contract. **Your new role** The APS6 Case Manager will be responsible for assisting in the strategic planning,...

  • Senior Project Engineer

    21 hours ago

    Perth, Western Australia CaSE International Full time

    Job Title: Senior Project Engineer - CivilWe are seeking a highly skilled Senior Project Engineer to join our team at CaSE International. As a Senior Project Engineer, you will be responsible for ensuring the effective coordination and control of Engineering Works for designated projects.Key Responsibilities:Coordinate and control Engineering Works for...

  • Case Manager

    3 months ago

    Perth, Australia Stream Recruitment Group Pty Ltd Full time

    ASAP start - Permanent fulltime available! - Excellent $$ and benefits! - Grow you carreer!! START ASAP! **Social Worker, Case Manager or Youth Worker** **THE POSITION**: **Stream Healthcare** is recruiting experienced community workers/youth workers with experience within child protection and out of home care required!! As a Social Worker, Community...

  • Senior Project Engineer

    5 days ago

    Perth, Western Australia CaSE International Full time

    Job Title: Senior Project Engineer - CivilWe are seeking a highly skilled Senior Project Engineer - Civil to join our team at CaSE International. As a Senior Project Engineer - Civil, you will be responsible for ensuring the effective coordination and control of Engineering Works for designated projects.Key Responsibilities:Ensure the safe and successful...

  • Housing Case Manager

    3 days ago

    Perth, Western Australia Mission Australia Full time

    Job Title: Housing Case ManagerJoin Mission Australia as a Housing Case Manager and make a meaningful difference in the lives of Australians in need.About the RoleWe are seeking a skilled and compassionate Housing Case Manager to join our team in [location]. As a Housing Case Manager, you will work with individuals and families who are homeless or at risk of...

  • Aps6 Case Management

    4 months ago

    Perth, Australia DFP Recruitment Services Full time

    **Job description**: **APS6 Case Management Officer - Multiple positions** - ** 12 month contract with extension**: - ** Perth CBD Location**: - ** $60.26ph + Super** **About the Team** **About the Role** The APS6 Case Management Officer is accountable under limited direction to undertake complex work that is guided by legislation, policies, procedures,...

  • Senior Project Engineer

    4 hours ago

    Perth, Western Australia CaSE International Full time

    Job Title: Senior Project Engineer - CivilWe are seeking a highly skilled Senior Project Engineer to join our team at CaSE International. As a Senior Project Engineer, you will be responsible for ensuring the effective coordination and control of Engineering Works for designated projects.Key Responsibilities:Ensure the safe and successful completion of...

Case Manager

4 months ago

Perth, Australia Synergy AU Full time

The time to join Synergy has never been more exciting because you’ll be helping us to deliver on our commitment towards becoming a net zero carbon emission business by 2050.

We are investing $3 billion in large-scale renewables development and creating unlimited opportunities for our people to contribute to the growth of innovative solutions in our operations as we invest. This is your chance to help us transform the energy industry and build a more sustainable future for Western Australia.

Synergy is proud to be Western Australia’s largest electricity generator and energy retailer. We deliver secure electricity to homes and businesses throughout the Southwest Interconnected System (SWIS) from Coral Bay in the north, to Kalgoorlie in the east, and to Esperance in the south

Click here to discover more about how Western Australia’s energy landscape is evolving to become more sustainable.

**Role Summary**:
The Case Manager is an exciting max-term opportunity in our Customer team based at our Perth CBD office.

Case Managers will provide professional and compassionate customer service both over the phone and in person, delivering practical information and recommended options that empower and educate vulnerable customers to better manage their energy needs, and improve energy literacy.

**Key responsibilities of the role include**:

- Delivering exceptional one to one case managed services to vulnerable customers experiencing financial hardship
- Receive inbound calls and place outbound calls to customers and key internal/external stakeholders
- Manage a customer case load by adhering to customer service methodology.
- Process customer hardship assessments: negotiate instalment plans and payment deferrals, contacting customers to guide them through Synergy’s credit and payment processes.
- Empower customers to take control of their energy needs and educate to improve customer energy literacy

**What you’ll bring**:

- Completion of High School or Business certificate or recognised prior learning
- Demonstrated experience in the areas of Customer Service, preferably within a Call Centre environment
- Skilled communicator both oral and written
- Demonstration of IT skills i.e. MS Office package, and other systems.
- Relationship management skills

**What we offer**:
Working for an employer of choice also means you will enjoy:

- Flexible work arrangements
- Professional Development Opportunities
- Purchased Annual Leave
- Best practice parental leave

Click here for a full list of our benefits

**Every Voice Matters**

Our employees have a choice to work for Synergy and it’s a choice we respect and value. In addition to our focus on creating a greener future, Synergy is committed to its ‘people first’ culture and providing an exceptional place to work where our people experience a sense of belonging and have opportunities to learn and grow.