Caseload Contract Officer Mylestones Employment

2 weeks ago

Strathpine, Australia CPL - Choice, Passion, Life Full time

Permanent, Full-Time Role - Working within our Strathpine office
- Competitive salary + Salary Packaging and 17.5% Leave Loading
- Use your sales and customer service skills to change people's lives

Mylestones supports thousands of people with a disability reach their potential and find a job they love.

Successful applicants will possess a strong administrative skill, in retrieving and maintaining documentation along with strong interpersonal skills to develop excellent relationships with clients and stakeholders.

In this role, you will be negotiating job plans, scheduling client appointments and monitoring action plans, whilst completing accurate documentation of progress notes and outcome claim forms.

You will need to share our passion for what we do in this KPI driven environment

As an **established values-based organisation**, we are committed to high quality outcomes for our clients. It is a great time to join us

**Responsibilities include**:

- Assist in administrative responsibilities to meet contractual and legislative needs
- Ensure documentation and compliance for Disability Employment Services (DES) contracts are achieved
- Review program targets on a quarterly basis
- Maintain knowledge of current DES guidelines and procedures
- Ensure evidence for claims are commented and submitted
- Maintain evidence of mutual obligation requirements from clients
- Able to work independently and the ability to work in a team environment.
- Be committed to our value and helping others succeed.

**Selection criteria includes**:

- Demonstrated administration and systems reporting experience
- 'Can do' attitude and ability to thrive in a dynamic fun environment
- Strong communication and interpersonal skills.
- Ability to consult, negotiate and problem solve.
- Experience working with KPI's
- Ability to build key partnerships with internal and external stakeholders
- A valid C class driving license.
- Blue card and NDIS Worker Screening Clearance to start (we can help).
- Please review the attached position description for a full list of responsibilities and selection criteria._

**Benefits**:

- Competitive salary + tax savings.
- 17.5% Leave loading.
- Join a supportive and friendly successful team.
- Professional development.
- Values based organisation with clear vision and commitment to the client.

**Applications to close by Tuesday 2nd **of July**, unless filled prior...thanks**

CPL is a non-profit organisation that provides vital support and services to children and adults with disabilities and aged care in Queensland and northern New South Wales. CPL is part of the CPL Group consisting of CPL, Mylestones, Cootharinga and Access Arts. We employ approximately 3000 people that share our values.

CPL is committed to providing a workplace that fosters a culture of respect, understanding and inclusion.

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