Program Administrative Support Worker

4 months ago

Epping, Australia Uniting Vic.Tas Full time

**Full-time, Maximum term role until 30 September 2025, based in Epping**:

- **Increase your take home pay with up to $15,900 in salary packaging benefits.**:

- **Work from home Opportunity: Enjoy the flexibility of working remotely**

**About the opportunity**:
As the Program Administrative Support Worker, you will build a positive rapport and provide administrative support to both the Energy & Financial Literacy and CareRing programs, ensuring that the administrative processes support the effectiveness of both programs.

In this role, you will support the Energy Program with administrative needs such as initiating customer contacts, managing bookings, sending appointment reminders, answering client queries, liaising with funding partners, and supporting the Energy program team members.

You will also assist the CareRing program with managing & processing brokerage payments, liaising with trades and businesses, managing payment records for reporting, reconciling payments for reimbursements, and supporting the team with client updates.

Click **here** to view the Position Description.

**What’s on offer**:
**Work from home Opportunity: Enjoy the flexibility of working remotely.**:
In addition to base salary plus superannuation, you’ll also receive **17.5% leave loading **and access to the full **$15,900 salary packaging benefits**.

**Paid Parental Leave **for up to 10 weeks.

**10% gap discount** for childcare services with Uniting Early Learning

**About you**:
You are looking to join an organisation that truly supports vulnerable Victorians and Tasmanians to improve their lives.
- Minimum level of Certificate IV in Community Services or similar
- Demonstrated ability and experience in working in a direct client contact environment, especially in a community service setting.
- Experience working in a frontline administration role, taking/making client calls and liaising with numerous stakeholders.
- Demonstrated knowledge of basic financial transactions and record keeping such as invoicing, financial spreadsheets and accounts processes is desirable
- Demonstrated experience of consulting and collaborating with other professions and networks to improve client outcomes.
- Highly developed verbal and written communication skills.

**How to apply**:
**About Uniting**:
At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

Uniting is also committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability.

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