Global Shipping

**Position Title**:Global Shipping & Pallet Controller

**Position Type**: Regular - Full-Time

**Position Location**:Ballarat

**Requisition ID**: 24524

We know the importance that food plays in people's lives - the power it has to bring people, families, and communities together. At McCain, our purpose is to celebrate real connections, through delicious planet-friendly food, with those that are important to us.

The position covers administration of operations and activities involving the import & export of products. This requires focus on reducing costs connected with the import/export function and contributes to the achievement of key KPIs relating to short shipments of customer orders (Aust & NZ) to ensure McCain continues to win with customers and consumers.

This role can be based in either Melbourne or Ballarat.

**About the role**
- Accurately execute all Export/Import administrative operations on a daily basis, undertake appropriate supply chain protocols and escalate any issues for resolution
- Effectively manage and reduce costs through the timely turn around of import containers from the time of customs release to the empty return back to the container park
- Maintain confident communication channels with our customer base, distribution team, planning and sales teams with an emphasis on timely product availability and supply
- Efficiently respond to internal and external customer enquiries as they relate to supply management of imported/exported products
- Actively pursue the reduction of short shipments, liaise with suppliers/internal and external customers to establish issues and communicate outcomes
- Liaise with Coldstore and Quality Control staff to minimize the turnaround time of out of stock products - play an active role in the prediction of containerised product issues to ensure that the Distribution Department is proactive in communicating these issues to the relevant stakeholders

**About you**
- Experience in a similar role within the Frozen Food or FMCG Industry
- Knowledge and experience in import/Export container handling
- Experience in SAP Environment highly desired
- Planning and organisational skills with the ability to efficiently schedule own time and activities to meet time frames
- Understand, and follow company standards of work
- Past use of the 2IC software
- Must have previous pallet control experience
- Knowledge on the Chain of Responsibility legislation & SOLAS
- Drivers licence

**What's in it for you?**
- Opportunity to be a part of a global iconic brand, fun & high performing team
- Flexible working through a hybrid model
- Employee & Family Assistance Program
- Pioneering, innovative and dedicated development programs
- Education Assistance Programs
- Opportunity to Chip In and give back to the community as part of our paid volunteer program each year

**If you’re looking for your next challenge and want to get behind an organisation that celebrates real connections, then this is your role**
- McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger._
- McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs._
- The health and safety of McCain employees and their families has been our number one priority since the start of COVID-19 pandemic. With vaccination restrictions easing across the globe we do not currently require employees to be vaccinated, but we reserve the right to change this mandate in line with health guidance and regulations in each country._
- Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the _Global Privacy Policy_

**Job Family**:Manufacturing; Supply Chain & Logistics
**Division**:ANZ
**Department**:Logistics & Global Shipping - AUS
**Location(s)**: AU - Australia : Victoria : Ballarat || AU - Australia : Victoria : Melbourne

**Company**:McCain Foods (Aust) Pty.