Centre Manager

2 weeks ago

Cooks Hill, Australia Belgravia Health & Leisure Group Pty Ltd Full time

Lead a team at Newcastle’s most iconic facility
- Make a real difference to the community
- Great opportunity with a growing and entrepreneurial organisation

We are looking for an up and coming people leader to coach, inspire and lead the team at The Parc Indoor activity Centre

**The Company**

**The Parc** is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth, and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

**About the Centre**

The Parc Centre is an iconic facility, previously known as Howzat, which has gone through some major renovations over the last 5 years. The facility contains a state of the art health club, indoor sports centre, Ninja Parc Obstacle training centre, Climb Parc indoor climbing centre, café and massage services.

In the heart of Newcastle and with such an amazing facility, there is no other centre like this

**The Role**

An exciting opportunity has arisen for a suitably qualified and experienced Centre Manager to lead the team to deliver exceptional customer experience on a full time basis. Responsible for the management of this fantastic facility, the team at the Centre and our local community, you are fully accountable for the Centre's operational, financial and program deliverables. You will develop and execute plans through engagement with the Centre's leadership team, key stakeholders. With an experience in sales, financial and risk management, you will continue to drive the Centre's overall success.

Key Accountabilities
- Ensure the safety and well-being of visitors and employees through effective planning and oversight of polices, processes and procedures.
- Coach and develop leaders to deliver on KPIs through engagement, performance planning and individual development plans.
- Lead and drive a high performance community minded culture through highly visible and hands-on leadership and team engagement.
- Achievement of budgeted performance targets.
- Maintain a high value relationship with all members and visitors.
- Implement a high value customer service proposition that addresses the needs of the client base.
- Recruitment of energetic, diverse and passionate employees as required to compliment the team and the vision for the Centre.
- Train staff as required to ensure that knowledge and capability are at the required levels to enable staff to carry out their work and achieve their objectives.
- Identify staff and develop career progression paths that lead to transparent and effective succession decisions when required.
- Maintain facilities to approved standards in line with contract requirements.

**About You**

You will be a up and coming leader, who drives with vision and energy. You are passionate about leisure, wanting to join a growing organisation. You will be able to share insights into how you have successfully shaped high performance teams into business actions. You can easily articulate the link between employee engagement and exceptional business performance.

Essential Skills and Qualifications:

- A minimum 2 years' experience in managing a similar leisure or aquatic facility
- Highly developed communication skills with a flair for positive influencing and negotiating win-win outcomes
- Sound knowledge of health and safety legislation
- Experience in planning and execution of operational, financial and people plans to successful outcomes
- Current CPR Certificate
- Current First Aid Certificate (Level 2)
- National Police Check
- NSW Working with Children Check
- Legal working rights in Australia

Desirable:

- Tertiary qualifications in a related field and/or extensive experience (4 to 5 years) in Centre Management

**If you are a person who is passionate about sport and recreation and wants to utilise your skills and experience in this industry, we want to hear from you**

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

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