Village Support Officer

2 weeks ago


Glen Waverley, Australia Lendlease Full time

Peace of mind provider or as we call it, Village Support Officer._
- Do you get joy from being a valued support to people when people are most vulnerable?_
- Do you want to work for an organisation that genuinely cares for both its employees and customers?_

The Business

Lendlease is one of the largest owners, operators and developers of retirement living communities in Australia, with a current portfolio of 75+ villages and over 17,000 residents calling our villages home.

The Role

We have a genuinely rewarding opportunity providing comfort and help for our residents when they need it most, for a Village Support Officer to join our village located at Highvale Retirement Village in Glen Waverly.

Our residents are independent retirees who have sought the company and safety of living in a community of like-minded individuals with service provided that give them and their families the reassurance that they will be cared for if the need arises.

Shifts will be a mixture of daytime shifts (7.5 Hours) and afternoon shifts 5.5hrs that continues with sleepover shifts (overnight 9.00pm to 7.00am) on a permanent part time basis. Additional assistance maybe required for leave coverage.

About You- A current Level 2 First Aid Certificate (or be willing to obtain)- The ability to make critical decisions and remain calm under pressure.- Be motivated and able to take initiative- Basic computer Skills (desirable)

Duties will include responding to resident enquiries, overseeing our community facilities, conducting welfare checks on residents and referring them to our home care provider, assisting with our colourful events, responding to call outs, undertaking first aid and initiating emergency services where required such as Fire Warden and evacuating residents in case of fire. You may be required to assist with other tasks around the village as directed.

**Benefits**:
- Training and working with a collaborative and fun team- Career development and growth opportunities- Health & Wellbeing Program- Supportive Team Culture

Please note: The successful applicant must complete a Police Check, will be required to receive an annual flu vaccination between the months of April-October as well as provide proof of the COVID-19 Vaccination with supporting documentation prior to joining. For selected roles more physical in nature such as this position, pre-employment medical assessments may also be required prior to any employment offers being made.

We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs at different times. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success.



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