Housekeeping Attendant

8 months ago

Brisbane, Australia Brisbane Airport Hotels Group Full time

The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. We have 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation and event space to be developed in this precinct.

We are seeking Housekeeping Attendants to join our team on a part-time basis, reporting to the Executive Housekeeper. This role will be responsible for carrying out allocated general cleaning duties, achieving established standards of cleanliness and presentation to meet our guests’ needs.

**Key responsibilities include but not limited to**:

- Clean guest rooms, storage areas and corridors as allocated to the required standard.
- Ensure guest supplies and advertising material in bedrooms and bathrooms are replenished to the correct standards for the room type.
- Report any lost property following correct procedures
- Ensure guest laundry is handled in line with Hotel policy.
- Use and clean equipment with care, reporting any defective equipment as set down in procedures manual.
- Ensure all department equipment is maintained to a high standard.
- Ensure the security of keys and guest rooms at all times by adherence to security procedures. Report any suspicious persons or items to Supervisor.
- Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturer’s instructions.

**To be successful in this role you will possess**:

- Effective communication skills
- Excellent cleaning skills
- Professional presentation
- Experience in high pressure environment
- Ability to work a rotating roster

**What we can offer you**:

- Every Friday we say THANK YOU to all our staff by providing a chef made buffet lunch. We have a different cuisine from all around the world monthly
- Employee of the month
- Monthly “Celebration day” - cakes, food, celebration and time to connect as a company
- Annual Service Recognition - After one year of service we thank you with a complementary hotel stay, breakfast and vouchers for dinner in our exclusive restaurants.
- AirReward program for exceptional customer service
- Annual Family Fun Day We say think you to your family, by hosting a day of delights for you and your family.
- Accor Heartiest: Indulge in a wide array of benefits, granting you access to incredible savings at various places worldwide. Treat yourself to unforgettable experiences while enjoying fantastic discounts like never before. Embrace the true essence of hospitality with our exclusive Heartiest Card membership.
- Career progression & education assistance
- Subsidized onsite parking
- Complimentary carparking after 3 years of continued employment.
- Discounted Air Train weekly pass

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