Registration Officer

Full-time work with a supportive team
- Contract until June 2023, potential to extend
- Located in Bathurst, work close to home

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**The Role**:

- Full-time work with a supportive team
- Contract until June 2023, potential to extend
- Located in Bathurst, work close to home
- Employee discounts and offers as a flexhiver
- Easy to fill timesheet and on-time weekly payment

**Key Duties and Accountabilities**
- Undertake front-of-house reception duties ensuring a professional, customer-focussed response to all visitors and telephone enquiries
- Process documentation relating to a diverse range of licensing and registration transactions in a timely manner, that is consistent with legislation, relevant policies and procedures; request additional information from applicants as necessary
- Endorse and/or approve documentation in accordance with delegations; notify applicants of decisions within agreed service delivery timeframes; create full and accurate records, including decisions and actions taken, and ensure that records are managed appropriately
- Maintain and prepare records and statistical data required to meet the reporting requirements of the Commission
- Contribute to the broader administration of the Commission including the development and continuous improvement of systems, processes and practices; participate in cross-unit cooperative work arrangements; and undertake other projects as required

**Key Capabilities**
- 6+ months administrative experience in a customer service, regulatory or similar high volume work environment
- Able to provide high-quality administrative support with strong attention to detail
- Communicates effectively with internal and external clients to provide responsive, accurate and relevant information and services
- Good initiative when responding to challenges in a pressured and changing environment
- Effective problem-solving ability
- Able to exercises tact, diplomacy and discretion when required
- Prioritises and uses time effectively
- Must have the right to work in Australia and be willing to undergo a Police Check
- Must be fully vaccinated for Covid

**How to Apply**: