Ward Clerk

**Ward Clerk**

**Casual Position**

**HS1-HS2 classification**

**About the role**:
The role of Ward Clerk is an integral member of the Clinical Management Team, providing administrative support to Nursing staff in the preparation and documentation of patient admissions and discharges, management of medical records and general ward administration.

This position requires strong communication skills, delivering information in a courteous and professional manner, demonstrating compassion and understanding in their approach to customer service. A strict adherence to privacy and confidentiality is essential in this role. Although this role works in conjunction with the administration and clinical management team, strong organisational and motivational skills are necessary as work is often unsupervised and can be under pressure when dealing with high volumes of calls and the corresponding documentation.

**About you**:
**_ We deliver great care:_** We strive for the best health outcomes for our consumers and communities every time. Consumers are at the centre of our care and we consistently provide high-quality, safe and personalised care. We demonstrate empathy and kindness in every aspect of our care.

**_ We respect each other:_**_ _**We respect our peers, our consumers, our hospital and our environment. Care is delivered thoughtfully and with compassion. We are considerate of our consumers’ dignity and privacy, and our consumers trust and have confidence in our quality of care. We actively listen and act fairly, impartially and without judgement.

**_ We work together:_**_ _**We work as a cohesive team and feel connected to the work we do together. We maintain strong connections to our diverse communities in and outside of Mansfield. We work in collaboration with our partners to deliver exceptional care. We have honest and open conversations with our staff, consumers and the community.

**_ We empower each other:_**_ _**We support and trust each other to deliver an exceptional consumer experience. We give our consumers the information and resources they need to make considered and informed decisions about their health care. We continuously support our staff in their development and empower them to make decisions based on their best judgement.

**About us**:
Mansfield District Hospital (MDH) is located in Victoria’s scenic high country, at the foot of Mount Buller and on the shores of Lake Eildon, only two hours from Melbourne.

We have created an exceptional health service for the Mansfield and surrounding community. Providing care for all life stages and critical health needs, including acute hospital care, urgent care, operating theatre, obstetrics with a midwifery group practice model, aged care, regional district nursing service for in-home care and our allied health services.

**More Information**:
For more information regarding the role contact:

- All healthcare workers are required to have mandatory influenza vaccination and evidence of vaccination will be required prior to commencement._