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Sales Operations Manager

3 months ago

Melbourne, Australia ANZ Full time

If you want to be a part of a company that encourages personal growth in a complex and fascinating industry and see yourself enjoying driving business results through financial analysis and commercial tactics, we look forward to hearing from you.

Some of the core responsibilities include:
**End to end management of Sales Reporting**
- Ensure data quality in CRM systems are actioned by sales (Salesforce)
- Build Sales pipeline dashboards and reports for sales heads, leadership and Worldline group
- Create reporting to track referral activities across ANZ and ANZ Worldline
- Customer portfolio information: establish a sales dashboard reducing the requirement for P&P reports
- Build sales performance reports and portfolio dashboards.

**ARROW Compliance and process management-**
- Own and manage the end to end ARROW process for Australia.

**Day 2 operational input-**
- Project and stakeholder management of CMO activities associated with Day 2 set up.

**Other Sales operation processes-**
- Coordinate Key Account Planning with Account Managers and prepare report JV management and Group
- Coordinate Customer Satisfaction process with Account Managers and prepare report AE management and Group.

**Team management**
- Lead a team of three sales operational experts reflective of CMO - Sales Support deliverables (supporting sales teams, doing sales).

**Requisite Skills-**
- Experienced in building performance reports in Salesforce
- Advanced knowledge of Windows office (exceptional in excel, formulars and PowerPoint)
- Capability to build reporting from different sources & extractions
- Knowledge of effective management of CRMs especially Salesforce aiding to support business and KPI tracking
- Team leadership.

**Personal Attributes-**

Business acumen, exceptional project management and interpersonal skills
- Quality driven, highly organised and experienced in managing sales pipelines
- Rigorous reporting expertise, analytical and process-oriented
- Lead by example approach to people management, team player and driver of best practice.