Fizz Kidz Studio Manager

Welcome to the fizzing, shining, bubbling world of Fizz Kidz As Australia’s leading experts in kids entertainment, Fizz Kidz brings untapped energy and enthusiasm to kids parties, school holiday programs, after-school programs, private events and more

**Overview of role**:
We are seeking an enthusiastic manager to oversee the running of the Fizz Kidz Balwyn Studio and join a vibrant and growing team

**Responsibilities and Duties**
- Train and onboard Party/Program Facilitators to ensure they understand their responsibilities.
- Oversee and ensure that the Facilitators are effectively executing their duties.
- Organise rostering and being responsible for ensuring facilitators attend their scheduled shifts.
- Find replacements for absent Party Facilitators if needed, or step in to facilitate parties if necessary.
- Facilitate Fizz Kidz parties and programs.
- Speak to parents and guardians to provide excellent customer service.
- Oversee inventory and general store management, including ordering and ensuring that all required equipment and supplies are stocked.
- Attend weekly management meetings in Malvern.

**Requirements**:

- Full availability to work on weekends for parties and during the week for school holiday programs.
- Availability during the week for an average of 6 hours of administration and management work.
- Be available to attend weekly 1:1 remote online meetings with the Head of Operations.
- Ability to organise and manage a roster on the Fizz Kidz software to ensure adequate staffing levels.
- Excellent organisational and communication skills.
- Ability to handle and organise inventory and general store management.
- Ability to provide excellent customer service to parents and guardians.
- Exceptional problem solving abilities to handle any issues that come up at the studio in a timely and effective manner.
- Have a valid working with children’s check.

**Job Type**: Casual

**Salary**: $30.00 - $40.00 per hour

**Benefits**:

- Referral program
- Travel reimbursement

Schedule:

- Afternoon shift
- Day shift
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental pay types:

- Penalty rates

Ability to commute/relocate:

- BALWYN, VIC 3103: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have a current, valid Working With Children's Check card?
- What is your availability on weekdays during school holidays to work our in-studio school holiday programs?

**Experience**:

- Leadership or Management: 1 year (required)

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person