Away SPA Welcome Agents

4 weeks ago

Sydney, Australia W Hotels Full time

**Job Description**:
**Job Number** 23142609

**Job Category** Spa

**Location** W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management
**AUTHENTICALLY YOU**

Explore an exciting new career path at W Hotels where your authenticity is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests. W Sydney, opening in Darling Harbour, 12 October 2023, is now casting for Away Spa Welcome Agents. Reporting to the Away Spa Manager this integral role provides a high level of expertise and presents an amazing opportunity to play a key role in the pre-opening efforts of the world’s largest W Hotel.

If you are passionate about health and wellness, believe in the power of spa treatments to promote physical, mental, and emotional well-being and are zealous about creating a warm and welcoming atmosphere for clients, strive to provide personalized and attentive service that exceeds their expectations then this exciting role is for you. Overall, the spa Welcome Agent should be able to take reservations, welcome and farewell guests, facilitate Beverage and Food orders, process retail sales, oversee FIT, lead tours of the facility, while maintaining a focus on excellence and guest satisfaction. An understanding of treatments such as, massage, facials, body scrubs, manicures, pedicures, nail services and make up services is a plus. Strong organizational, communication, as well as a deep understanding of the spa industry and the needs of clients is required. Experience with Book 4 Time and a Responsible Service of Alcohol certificate is desirable.

**LIFE WITH THE WORKS**

We believe in the power of people. They are both our foundation and our inspiration. As we look forward to the future, we are committed to investing in our talent through holistic well-being, personal growth and career opportunities. This isn’t work with a side of life. This is - Life. With the Works.

**BENEFITS**
- Incentives
- Milestone Recognition
- Sabbatical Leave
- Leave Portability
- Love Learning
- Enhanced Super
- Career Growth
- Bonvoy Eligibility
- Overall Wellbeing
- Flexible Working
- Birthday Leave
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

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