Aps5 Content Writers

3 weeks ago

Newcastle, Australia DFP Recruitment Services Full time

**Job description**:

- **Multiple Federal Government opportunities in Newcastle**:

- ** 12-month contract**:

- ** $55.24 per hour + super**

**The Role**

The APS5 Guidance Officer is accountable under limited supervision to undertake moderately complex to complex work. Legislation, policies, procedures, standards, methodologies and precedents guide the position.

**Responsibilities may include but are not limited to**:

- Researching, drafting, developing and updating internal and external guidance material while ensuring that they comply with standards for plain English and accessibility.
- Interpreting the policy and legislative environment the branch operates in.
- Understanding the key stages of the participant pathway, specific participant cohorts and technical processes within SAP CRM and PACE business system requirements.
- Providing service delivery knowledge and advice about procedural guidance, practice implementation and operational matters.
- Contributing to continuous improvement, maintaining best practice and innovation in the branch.
- Qualifications or experience in a related area would be highly desirable.
- Strong customer service and communication skills along with excellent attention to detail.
- Ability to manage competing priorities while maintaining high work standards and accuracy.
- Experience in building relationships both with internal and external stakeholders.

**To Apply**:
In order to be considered applicants are required to hold an
**Australian Citizenship.**

If this sounds like the role for you, please submit an updated copy of your resume in MS Word format by hitting APPLY NOW or call Ankita on 02 9200 3683 for more information.

Note: You may be required to provide evidence of your COVID-19 vaccination status.

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